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Customer Engineer EMEA

2 hours, 25 minutes ago
France, Sweden, Europe, United Kingdom, Finland, Germany, Netherlands
Full-time
Senior
Technical Account Manager
Customer and Technical Support
Ansible AWS Azure GCP Kubeflow Kubernetes Machine Learning Python PyTorch TensorFlow Terraform
Apply Now
Nebius

Nebius

Nebius enables B2B companies to build local hyperscaling cloud platforms with cost-effective GPUs, InfiniBand network, and 50% less compute cost. They offer managed Kubernetes and a launch-ready business model for innovative cloud solutions.

Internet Software & Services
51-250
View All Jobs 196

Description

  • Serve as the primary technical point of contact for troubleshooting and resolving complex AI/ML issues.
  • Guide customers in optimizing GPU performance for ML training and inference workloads.
  • Ensure seamless integration and scalability of customer AI solutions.
  • Partner with the sales team to identify new opportunities and promote new products.
  • Deliver technical presentations to customers and internal stakeholders.
  • Act as a bridge to product teams by relaying customer feedback and feature requests.
  • Align internal teams and external stakeholders around customer challenges and solutions.
  • Negotiate solutions and drive agreement across stakeholders.

Requirements

  • 5+ years of experience in roles such as Solutions Architect, Technical Account Manager, or Customer Engineer.
  • Hands-on experience with cloud services and AI/ML workloads.
  • Proficiency with Infrastructure as Code tools such as Terraform and Ansible.
  • Experience with Kubernetes and Python programming.
  • Strong understanding of GPU computing, including ML training, inference workloads, and GPU stacks such as CUDA and OpenCL.
  • Customer-centric mindset with a proven ability to build trust and long-term relationships.
  • Ability to explain technical concepts to both technical and non-technical audiences.
  • Hands-on experience with HPC/ML orchestration frameworks such as Slurm and Kubeflow is a plus.
  • Experience with deep learning frameworks such as PyTorch and TensorFlow is a plus.
  • Familiarity with ML tools from NVIDIA, AWS, Azure, and Google Cloud is a plus.
  • Strong project management skills and ability to prioritize tasks and meet deadlines is a plus.
  • Experience mentoring technical teams and driving team growth is a plus.
  • Experience in stakeholder negotiation and cross-functional collaboration is a plus.
  • Authorization to work in the country of application is required.

Benefits

  • Competitive salary and comprehensive benefits package.
  • Opportunities for professional growth within Nebius.
  • Flexible working arrangements, including remote work from Europe.
  • A dynamic and collaborative work environment that values initiative and innovation.

Interested in this position?

Apply directly on the company website

Apply Now

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