Product Manager, Patient Experience

1 hour, 53 minutes ago
Full-time
Mid Level
Product Management
Natera

Natera

Natera specializes in cell-free DNA testing, providing advanced genetic testing services for oncology, women's health, and organ health to help families diagnose and manage genetic diseases.

Pharmaceuticals
1K-5K
Founded 2004

Description

  • Define and optimize the digital and operational patient sample collection experience across key user touchpoints.
  • Drive product strategy and maintain the roadmap for the patient sample collection experience.
  • Prioritize features and define requirements in collaboration with stakeholders across functional groups.
  • Partner with SMEs to identify and plan operational changes driven by new platform and feature launches.
  • Work with UX designers, engineers, and QA to deliver seamless user experiences that meet business and user needs.
  • Lead projects from discovery and inception through delivery and post-launch support.
  • Create detailed product documentation, including PRDs, user stories, and user flows.
  • Prioritize backlogs, facilitate scrum ceremonies, and help define technical solutions with on-shore and off-shore scrum teams.
  • Define KPIs and analyze data to uncover product opportunities and guide decision-making.

Requirements

  • 3-5+ years of experience in consumer digital product management.
  • Previous experience in healthcare, healthtech, or biotech is a plus.
  • Proven ability to work with and influence cross-functional teams.
  • Strong stakeholder management and relationship-building skills.
  • Excellent communication and presentation skills.
  • Strong analytical and problem-solving skills with the ability to use data to drive product decisions.
  • Flexible, agile, and highly motivated to tackle a variety of challenges.
  • Experience working in an agile development environment.
  • Scrum experience is a plus.

Benefits

  • Competitive pay range of $100,900 to $126,100 USD for Remote USA.
  • Comprehensive medical, dental, vision, life, and disability plans for eligible employees and dependents.
  • Free testing for employees and their immediate families, plus fertility care benefits.
  • Pregnancy and baby bonding leave.
  • 401(k) benefits.
  • Commuter benefits.
  • Generous employee referral program.

Interested in this position?

Apply directly on the company website

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