Account Manager, West (Remote)

2 hours, 14 minutes ago
Full-time
Mid Level
Customer and Technical Support
Myriad360

Myriad360

Myriad360 is a cyber security consultancy and integrator specializing in Security, Cloud, AI, and Data Center Modernization. They provide customized IT solutions using industry-leading hardware, software, and managed services to protect enterprises.

Internet Software & Services
51-250
Founded 2003

Description

  • Serve as a trusted advisor to key accounts, customer stakeholders, and executive sponsors.
  • Support new client onboarding and growth initiatives in collaboration with Sales.
  • Generate timely and accurate quotes and manage order placement and processing.
  • Oversee customer account management, including contract and agreement negotiations.
  • Coordinate with internal and external teams to forecast stocking needs and delivery schedules.
  • Act as a client advocate focused on improving the customer experience.
  • Collaborate cross-functionally to ensure on-time and accurate delivery of orders.
  • Complete ongoing security awareness training and comply with company policies.
  • Identify and escalate security risks and contribute to remediation efforts.
  • Perform other duties as assigned.

Requirements

  • 3–5 years of experience in client-facing account management, sales support, or relationship management.
  • Background in technology, IT solutions, or channel distribution preferred.
  • Proven success managing multiple accounts with accuracy, responsiveness, and strategic focus.
  • Experience with quoting tools and CRM systems such as Salesforce.
  • Experience in procurement, supply chain, or logistics coordination is a plus.
  • Excellent written, verbal, and presentation communication skills.
  • Strong analytical skills and the ability to use data insights to anticipate challenges and identify solutions.
  • Highly organized and effective in fast-paced, deadline-driven environments.
  • Proactive problem solver who can anticipate needs and drive solutions independently.
  • Collaborative, adaptable, customer-first team player.
  • Must be based in the Houston, TX area for a remote role.

Benefits

  • Unlimited Paid Time Off (PTO).
  • Incentive compensation plans for all employees.
  • Company-funded 401(k) contributions.
  • Zero-cost employer-covered health insurance.
  • Annual BYOD reimbursement up to $500.
  • Paid parental leave.
  • Transparent, candid culture with 1:1 coaching, performance reviews, and ongoing feedback.

Interested in this position?

Apply directly on the company website

Apply Now

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