Lead Implementation Consultant

8 hours, 21 minutes ago
Full-time
Lead
Customer and Technical Support
Motive

Motive

Motive (ex KeepTruckin) provides AI dashcams, ELD compliance, GPS tracking, and fleet management solutions to over 120,000 businesses in the physical economy, enhancing safety, productivity, and profitability.

Road & Rail
1K-5K
Founded 2011
$567M raised

Description

  • Define, track, and achieve key performance indicators for customer implementation programs.
  • Own end-to-end implementation and software training for assigned accounts to drive adoption.
  • Lead cross-functional project teams and manage timelines, deliverables, scope, and schedules.
  • Identify and mitigate project risks and issues to ensure successful completion.
  • Gather requirements from stakeholders and maintain alignment throughout implementation.
  • Monitor customer progress and adoption across organizational functions.
  • Host virtual and in-person customer sessions and provide product guidance.
  • Serve as the primary implementation contact for customer and internal stakeholders, including executives.
  • Travel to customer on-site locations as needed, approximately 40% of the time.

Requirements

  • 3+ years of project management or related B2B experience, preferably in telematics, logistics, or fleet management.
  • Proven success managing and delivering complex projects.
  • Strong leadership, interpersonal, and cross-functional collaboration skills.
  • Excellent communication and presentation abilities.
  • Strong analytical and problem-solving skills.
  • Proficiency with project management software and tools.
  • Experience delivering client-focused solutions based on customer needs.
  • Ability to communicate with and influence stakeholders at all organizational levels, including executive and C-level audiences.
  • BA/BS degree or equivalent work experience preferred.
  • PMP certification preferred.
  • Authorization to receive and access commodities and technologies controlled under U.S. Export Administration Regulations.

Interested in this position?

Apply directly on the company website

Apply Now

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