Customer Enrollment Specialist

1 month ago
Mid Level
Project and Program Management
Motive

Motive

Motive (ex KeepTruckin) provides AI dashcams, ELD compliance, GPS tracking, and fleet management solutions to over 120,000 businesses in the physical economy, enhancing safety, productivity, and profitability.

Road & Rail
1K-5K
Founded 2011
$567M raised

Description

  • Manage dozens of concurrent MVR projects, including status, deadlines, and next steps.
  • Prepare, submit, and track state paperwork required to initiate and maintain customer MVR access.
  • Act as the primary contact for the external vendor partner, coordinating requests and resolving issues.
  • Communicate proactively with customers and internal Implementation Consultants about project status and open items.
  • Maintain accurate records across all active projects.
  • Identify, escalate, and resolve roadblocks that could delay project completion.

Requirements

  • 3+ years of experience in project management, compliance operations, or a similar customer-facing, process-driven role.
  • Demonstrated ability to manage a high volume of concurrent projects while maintaining attention to detail.
  • Excellent written and verbal communication skills for working with customers, vendors, and internal stakeholders.
  • Strong organizational skills and comfort with paperwork-heavy, process-driven workflows.
  • Experience coordinating with external vendors or partners to drive tasks to completion.
  • Proactive, ownership-driven approach with the ability to work independently in a fast-paced environment.
  • Authorization to receive and access commodities and technologies controlled under U.S. Export Administration Regulations.

Interested in this position?

Apply directly on the company website

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