Operational Resilience Manager

7 hours, 18 minutes ago
Full-time
Mid Level
Project and Program Management
Monzo

Monzo

Monzo is a digital retail bank and fintech company that provides smart banking solutions through its smartphone app. With over 8 million users, Monzo offers intelligent notifications, instant balance updates, and financial management tools to help user...

Banks
1K-5K
Founded 2015
$1100M raised

Description

  • Identify and review Important Business Services and map dependencies across people, processes, technology, facilities, and third parties.
  • Monitor Impact Tolerances, collect operational metrics, and flag potential breaches to relevant stakeholders.
  • Execute entity-specific scenario tests and coordinate participation in global multi-entity stress tests.
  • Coordinate operational inputs to ICAAP, including disruption scenarios, capital and liquidity implications, and stress-testing models.
  • Coordinate Business Continuity Planning and testing, helping business areas maintain and regularly test response plans.
  • Support the Global Operational Resilience Forum and provide data-driven updates to risk committees.
  • Help business areas apply resilience, continuity, and incident-management policies in practice.
  • Work with the Senior Operational Resilience Manager and global teams to maintain alignment with resilience standards and policies.

Requirements

  • Proven experience in operational resilience, business continuity, or operational risk execution within UK financial services.
  • Practical understanding of UK PRA and FCA operational resilience requirements.
  • Familiarity with ICAAP operational risk components.
  • Hands-on experience with dependency mapping, business continuity plans, and scenario testing.
  • Experience collaborating cross-functionally and engaging senior leadership and risk committees.
  • Strong attention to detail when tracking metrics, actions, and regulatory deliverables.
  • Proactive, collaborative approach to embedding an operational resilience culture.

Benefits

  • £59,500–£80,500 salary plus performance-linked incentive awards.
  • London-based or distributed UK working, with occasional London meetings.
  • Flexible working hours.
  • £1,000 annual learning budget for books, courses, and conferences.
  • Company-provided MacBook and additional home-working equipment support for fully remote employees.
  • Additional company benefits listed through Monzo’s careers benefits program.

Interested in this position?

Apply directly on the company website

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