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Manager, Candidate Experience

1 month ago
United States
Full-time
Senior
Talent Acquisition Manager
Operations
MongoDB
Apply Now
MongoDB

MongoDB

MongoDB provides a developer data platform that simplifies data management and accelerates application development, enabling businesses to leverage modern database technology for innovative solutions across various industries.

Internet Software & Services
1K-5K
Founded 2007
View All Jobs 81

Description

  • Develop and lead a globally distributed team of Candidate Experience Leads and Coordinators across the US, EMEA, and APAC.
  • Foster a cohesive team culture across time zones and build engagement around shared goals and values.
  • Set the global vision and strategy for candidate experience to ensure a consistent, equitable experience across all hiring stages.
  • Own and improve the candidate journey from interview scheduling through offer acceptance, identifying friction points and implementing scalable solutions.
  • Build and maintain reporting dashboards to track scheduling SLAs, candidate satisfaction, and coordinator productivity.
  • Monitor and forecast team capacity to ensure regional staffing aligns with hiring volume.
  • Partner cross-functionally to align candidate experience initiatives with broader talent strategy.
  • Drive adoption of new tools and automation, including AI, to improve coordinator efficiency.
  • Work closely with recruiting leadership as a strategic partner on operational excellence and process standardization.

Requirements

  • 7+ years of experience in recruiting coordination, recruiting operations, or talent acquisition.
  • At least 3 years of people management experience.
  • Experience managing distributed or global teams across multiple time zones and regions.
  • Deep understanding of the candidate lifecycle and best practices for high-volume, high-quality interview experiences.
  • Strong operational mindset with a track record of building scalable processes and driving measurable improvements.
  • Experience with ATS platforms, with Greenhouse preferred.
  • Experience with scheduling tools and comfort working with data and reporting.
  • Excellent communication, influencing, and stakeholder management skills, including experience with senior recruiting and business leaders.
  • Ability to thrive in a fast-paced, ambiguous environment and manage multiple competing priorities across regions.

Benefits

  • Base salary range of $73,000–$143,000 USD for U.S.-based candidates.
  • Equity as part of the total compensation package.
  • Employee stock purchase program.
  • Flexible paid time off.
  • 20 weeks of fully paid gender-neutral parental leave.
  • Fertility and adoption assistance.
  • Mental health counseling.
  • Transgender-inclusive health insurance coverage and health benefits offerings.

Interested in this position?

Apply directly on the company website

Apply Now

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