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Program Manager, Product Operations

2 months ago
United States
Full-time
Junior
Program Manager
Project and Program Management
Confluence JIRA Linear Notion
Apply Now
Modern Health

Modern Health

Modern Health provides a personalized mental health care platform tailored for enterprises, aiming to enhance employee resilience, productivity, and overall well-being through evidence-based services.

Health Care Providers & Services
251-1K
Founded 2017
$167M raised
View All Jobs 10

Description

  • Program-manage product and technical initiatives from scoping through launch and post-launch follow-through across Product, Engineering, Design, and Data.
  • Build and maintain project plans, manage dependencies, track risks and issues, and keep work on a predictable timeline.
  • Translate ambiguous business, clinical, or partner requests into clear requirements and decisions for product and engineering teams.
  • Support quarterly planning, goal setting, roadmap reviews, and launch readiness and communications.
  • Improve alignment, communication, and processes between Product & Tech teams and the rest of the business.
  • Track initiative performance and impact, and prepare clear updates for leadership.
  • Administer and improve operational tooling such as project trackers, documentation, and dashboards.
  • Ensure initiatives continue through post-launch optimization and learning.
  • Own meaningful workstreams with increasing responsibility and grow toward leading larger strategic programs end to end.

Requirements

  • 3+ years of experience in program management, project management, or operations in a complex, cross-functional environment.
  • Strong program management fundamentals, including planning, sequencing, milestone tracking, dependency tracking, and risk management.
  • Excellent attention to detail and strong documentation and systems thinking.
  • Strong communication skills, including proactive stakeholder updates, effective meetings, and clear capture of decisions and action items.
  • Comfort with ambiguity and a bias toward action, including asking sharp questions, proposing solutions, and knowing when to escalate.
  • Comfort with the technical side of product development, including lifecycles, integrations, APIs, and data.
  • Collaborative style with high empathy and high accountability.
  • Growth mindset and interest in taking on larger, more complex programs over time.
  • Strong motivation for Modern Health’s mission and improving mental health outcomes at scale.
  • Must be authorized to work in the U.S. without employer sponsorship; immigration sponsorship is not available for this role.
  • Remote work is eligible within the USA, but the role is not eligible to be performed in Hawaii.
  • Preferred experience in digital health or with health-related products, services, or partnerships.
  • Preferred experience in a high-growth startup or similarly dynamic environment.
  • Preferred familiarity with Jira or Linear, Confluence or Notion, and analytics/dashboarding tools.

Benefits

  • Medical, dental, vision, disability, and life insurance.
  • High Deductible Health Plan with HSA option and FSA.
  • Access to coaches and therapists through Modern Health’s platform.
  • Flexible Time Off and company-wide Collective Pause Days.
  • Parental leave policy, family-forming benefit through Carrot, and family assistance through UrbanSitter.
  • Professional development stipend.
  • 401(k) and financial planning benefit through Origin.
  • Annual wellness stipend, new hire work-from-home setup stipend, monthly cell phone reimbursement, and virtual community events.

Interested in this position?

Apply directly on the company website

Apply Now

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