Associate Agent (Netherlands - 6 Month Fixed-Term Contract)

51 minutes ago
Contract
Entry Level
Customer and Technical Support
Mitek Systems

Mitek Systems

Mitek Systems develops and provides mobile capture and identity verification software solutions that enable enterprises to securely verify user identities and facilitate transactions through mobile devices, enhancing customer experiences while preventi...

Communications Equipment
251-1K
Founded 1985

Description

  • Review identity documents for administrative and legal accuracy.
  • Quality-assess customer-captured images for clarity and usability.
  • Assess whether identity documents are authentic or fraudulent.
  • Verify the accuracy of information already entered in the system.
  • Extract document data and input it into company systems.
  • Classify document types accurately.
  • Identify key document security features.
  • Work to strict SLAs and timeframes in a fast-paced environment.

Requirements

  • Strong IT literacy.
  • Strong and accurate typing ability.
  • Ability to work toward targets and performance metrics.
  • Comfort adapting to frequent procedural updates.
  • Clean criminal record (DBS check) and clean credit record, including no CCJ or bankruptcy.
  • Eligibility to work in the Netherlands.
  • Three references, either employment or academic.
  • Previous office experience in administration or data entry preferred.
  • Understanding of GDPR preferred.
  • Criminology background preferred.
  • Working knowledge of the KYC industry preferred.
  • Availability for 8-hour rotating shifts, including early, afternoon, and late shifts.
  • Weekend, evening, and bank holiday availability required.

Benefits

  • €12-€15 per hour.
  • Premiums for weekends, bank holidays, and hours worked between 22:00 and 06:00.
  • Universal, supplemental, or private healthcare plan choices depending on country specifics.
  • Retirement or pension plan contributions and MTK stock plan participation.
  • Life event and disability coverage.
  • Generous annual leave, company holidays, and volunteer time off.
  • E-learning license, tuition reimbursement, and hackathons.
  • Home office setup allowance.
  • Optional benefits such as pet insurance, identity theft protection, and legal assistance.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Customer Service Representative (Remote)

ABC Legal Services 251-1K Specialized Consumer Services

ABC Legal Services is hiring a remote Customer Support Specialist in Florida to handle customer inquiries, resolve order issues, and keep service requests moving smoothly for the national leader in service of process.

Confluence
21 minutes ago

Clinical Data Review Asst

Natera 1K-5K Pharmaceuticals

The Clinical Data Review Assistant at Natera supports the data review team by coordinating patient sample information, reports, and billing for genetic testing cases.

HIPAA
36 minutes ago

Customer Care Associate

Remote 251-1K Professional Services

Remote is hiring a fully remote Customer Care professional to support users across its global HR platform by managing customer issues and ensuring timely, high-quality service.

CRM Notion
36 minutes ago

Lead Global Support Admin, HRIS

Media.Monks 5K-10K Media

Monks is hiring an HRIS Team Lead to oversee Workday operations, lead a small HRIS team, and drive system governance, enhancements, and issue resolution across the organization.

51 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers