Product Engagement Manager

1 day, 11 hours ago
Full-time
Senior
Product Management
Mindtickle

Mindtickle

Mindtickle is a market-leading sales readiness platform that helps companies elevate team performance, achieve sales quotas, and drive revenue. With a focus on sales enablement and productivity, Mindtickle offers a comprehensive solution to prepare sal...

Internet Software & Services
251-1K
Founded 2011
$281M raised

Description

  • Lead end-to-end customer deployments from discovery and solution design through rollout, value realization, and scaled usage.
  • Own engagement strategies that increase adoption, accelerate time-to-value, and expand platform utilization.
  • Act as product strategist for strategic accounts by aligning customer goals with capabilities, workflows, and operating models.
  • Demonstrate platform capabilities, AI innovations, and roadmap investments to build executive alignment.
  • Help customers operationalize AI-powered workflows and achieve measurable business impact.
  • Translate customer requirements into scalable deployment plans, solution architectures, and adoption playbooks.
  • Partner with Product teams to influence roadmap direction using customer insights and market feedback.
  • Resolve complex challenges involving integrations, configuration, enterprise workflows, and change management.
  • Build relationships with customer administrators, business leaders, executive sponsors, and internal teams.
  • Use adoption signals, business outcomes, and usage data to support retention and expansion.

Requirements

  • 5+ years of experience in SaaS, Professional Services, Customer Success, Solutions Engineering, Technical Consulting, or similar roles.
  • Strong product and systems thinking with the ability to connect business outcomes to technical solutions.
  • Experience driving SaaS deployment, adoption, implementation, or customer transformation programs.
  • Experience with integrations, APIs, SSO, enterprise architecture, and complex customer environments.
  • Exceptional stakeholder management and communication skills across technical, operational, and executive audiences.
  • Strong storytelling and executive presence, including product demonstrations and influencing decisions.
  • Builder mindset with strong ownership, comfort with ambiguity, and a bias toward experimentation and execution.
  • Experience with CRM, LMS, HRIS, BI platforms, enterprise integrations, or enablement technologies preferred.
  • Experience driving AI adoption, workflow automation, or AI-enabled transformation programs preferred.
  • Familiarity with adoption, GRR, NRR, expansion, and customer health metrics; bachelor’s degree in Engineering, Computer Science, or a related field preferred.

Benefits

  • Opportunities for professional growth and development.
  • Engaging and rewarding workplace culture.
  • Globally diverse and collaborative work environment.
  • Equal opportunity employer committed to an inclusive workplace.

Interested in this position?

Apply directly on the company website

Apply Now

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