Senior Consultant SAP CS / S/4HANA Service (m/w/d)

3 weeks ago
Full-time
Mid Level
Customer and Technical Support
mindsquare

mindsquare

mindsquare is an IT consulting company specializing in SAP and Salesforce technology, offering innovative services to ensure project success and drive digital transformation.

Internet Software & Services
251-1K
Founded 2007

Description

  • Advise customers on after-sales, service contract, and field service processes before a project begins.
  • Develop solution concepts using SAP CS and S/4HANA Service without relying on predefined templates.
  • Create offers and project concepts as strategic sales and delivery materials.
  • Lead requirements workshops, solution pitches, and webinars as a subject-matter sparring partner.
  • Drive topics such as predictive service, AI-supported service control, and field service management.
  • Stay engaged after handover to delivery and support during critical project phases.
  • Remain the technical point of contact throughout the project lifecycle, from first requirement to implementation.
  • Collaborate closely with customers and internal stakeholders to shape and position service transformation topics.

Requirements

  • At least 3 years of experience as a consultant in an SAP consulting environment.
  • Specialization in SAP CS, S/4HANA Service, or Customer Service Management.
  • Demonstrable experience in presales.
  • Strong understanding of how service organizations operate and what they need under pressure.
  • Ability to explain complex service scenarios clearly to decision-makers.
  • Customer proximity and the ability to identify where standard solutions are not sufficient.
  • Experience working on service process transformation is strongly relevant.
  • Full-time availability starting immediately.
  • Experience with SAP service-related topics is a plus.

Benefits

  • Flexible work setup: remote, hybrid, or on-site with the customer.
  • Coverage of workspace, travel, and accommodation costs for shared coworking days.
  • Personal mentor and monthly development talks.
  • Transparent career model tailored to individual goals.
  • Sabbatical options ranging from a few weeks to several months.
  • Company car or bicycle leasing.
  • Company pension plan.
  • Sports offerings, psychological counseling, and a meditation/rest room.
  • Regular team events and trips, plus active professional communities.

Interested in this position?

Apply directly on the company website

Apply Now

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