Solutions Engineer

30 minutes ago
Full-time
Senior
Software Development
Mews

Mews

Mews offers a cloud-native hospitality management system designed to automate operations, enhance revenue, and deliver exceptional guest experiences for modern hoteliers.

Consumer Services
251-1K
Founded 2012
$232M raised

Description

  • Act as the lead technical partner on SMB and Mid-Market sales opportunities.
  • Explain Mews integrations, payments, and API capabilities to hotel operators and technical stakeholders.
  • Participate in opportunity-alignment meetings and stay closely connected to the sales pipeline.
  • Provide consultative support throughout the customer lifecycle, connecting pre-sales positioning with post-sales needs.
  • Assess how Mews fits into customers’ hospitality technology environments, including PMS workflows and property-level infrastructure.
  • Train sales teammates and strengthen their technical acumen through knowledge sharing.
  • Support approximately 15 salespeople across North America.

Requirements

  • 5+ years of experience in solutions architecture, technical account management, sales engineering, or a similar technical customer-facing SaaS role.
  • Experience supporting commercial or sales teams in a SaaS environment.
  • Hospitality or hotel-technology experience, including familiarity with property operations and PMS workflows.
  • Ability to present and explain technical concepts to audiences ranging from IT managers to hotel general managers.
  • Commercial awareness and comfort operating in a sales environment.
  • Demonstrated ability to use AI beyond personal productivity by redesigning workflows, creating repeatable approaches, and critically evaluating AI outputs.
  • AI Fluency Level 3 certification or capability is required.

Benefits

  • US salary range of $100,000–$140,000, plus performance-based commissions.
  • Unlimited paid holiday.
  • Company share program participation.
  • Paid parental leave: six months for primary caregivers and two months for secondary caregivers after one year of service.
  • Annual learning budget of €300, with additional support for high performers.
  • Work-from-anywhere policy, flexible hybrid work, and limited international work flexibility.
  • Relocation support after one year, home-office setup budget, and monthly work-from-home allowance.
  • Location-dependent healthcare, retirement plans, events, and other benefits.

Interested in this position?

Apply directly on the company website

Apply Now

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