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Payroll Operations Specialist

1 month, 1 week ago
United States, Canada
Full-time
Junior
Payroll Specialist
Operations
Apply Now
Mercury

Mercury

Mercury provides online business banking solutions tailored for startups and small businesses, offering streamlined financial workflows and quick application processes to enhance operational efficiency.

Banks
251-1K
Founded 2017
$152M raised
View All Jobs 16

Description

  • Register employers with state and local payroll tax agencies and manage agency accounts, credentials, and ongoing maintenance.
  • Research state compliance requirements and coordinate with government agencies to resolve registration and account issues.
  • Process and maintain foreign qualifications, including filings, renewals, withdrawals, and vendor coordination.
  • Review and route tax notices, respond to unemployment claims, and manage other compliance-related administrative requests.
  • Coordinate additional client services such as California Statement of Information filings, agency payment research, and check processing.
  • Maintain accurate documentation and update internal systems.
  • Identify and implement process improvements through automation and scalable workflows.
  • Partner with Payroll Operations, Customer Support, Implementation, Benefits, external vendors, and state agencies to support customer service and compliance needs.

Requirements

  • Strong organizational skills with exceptional attention to detail.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Excellent written communication and customer service skills.
  • Comfortable researching regulations and navigating government agency websites.
  • Ability to work independently while collaborating across cross-functional teams.
  • 2–3 years of experience in payroll operations, payroll tax registrations, compliance, Secretary of State filings, or other regulatory or administrative operations preferred.
  • Ability to solve operational and compliance issues from start to finish.
  • Experience proactively identifying process improvements and leveraging automation to increase efficiency preferred.

Benefits

  • Base salary plus equity (stock options) and benefits.
  • Target base salary range of $85,500–$96,200 for NYC, Los Angeles, Seattle, or the San Francisco Bay Area.
  • Target base salary range of $77,000–$86,600 for U.S. employees outside those metro areas.
  • Target base salary range of CAD 80,800–90,900 for Canadian employees.
  • Competitive compensation within the SaaS and fintech industry.
  • Reasonable accommodations provided throughout the recruitment process for applicants with disabilities or special needs.

Interested in this position?

Apply directly on the company website

Apply Now

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