Spanish Speaking B2B Solutions Consultant - Work In Sofia, Bulgaria

11 hours, 31 minutes ago
Full-time
Mid Level
Customer and Technical Support
Mercier Consultancy

Mercier Consultancy

Mercier Consultancy specializes in multilingual recruitment and BPO outsourcing services, facilitating talent acquisition and business scaling across over 15 European countries while ensuring compliance with EU regulations.

Professional Services

Description

  • Serve as the primary contact for B2B partners in the customer support services sector.
  • Analyze client needs and recommend tailored business solutions.
  • Build and maintain long-term relationships with international corporate clients.
  • Resolve complex inquiries, technical issues, and procedural problems.
  • Collaborate with cross-functional teams to improve communication and support processes.
  • Document client interactions in the CRM system for reporting and trend analysis.
  • Deliver presentations and stakeholder updates in Spanish and English.

Requirements

  • Native or fluent Spanish, spoken and written, for business communication.
  • Excellent command of English.
  • Valid EU passport, mandatory for relocation.
  • Experience in customer support services or a similar B2B consultancy environment.
  • Strong problem-solving skills and a solution-oriented approach.
  • Professional demeanor and ability to work in a fast-paced international office in Sofia.

Benefits

  • Competitive monthly salary.
  • Fully paid training.
  • Health insurance.
  • Fully paid relocation package, including flight, transfer, and hotel.
  • Monthly performance bonus.
  • Career growth opportunities in the customer support services industry.
  • Access to Sofia’s international business environment and expat community.

Interested in this position?

Apply directly on the company website

Apply Now

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