Portuguese Customer Support Consultant | Relocate to Greece

4 hours, 4 minutes ago
Full-time
Entry Level
Customer and Technical Support
Mercier Consultancy

Mercier Consultancy

Mercier Consultancy specializes in multilingual recruitment and BPO outsourcing services, facilitating talent acquisition and business scaling across over 15 European countries while ensuring compliance with EU regulations.

Professional Services

Description

  • Assist Portuguese-speaking customers via phone, email, and chat.
  • Provide clear information and effective solutions to customer inquiries.
  • Manage customer cases while maintaining a high level of service quality.
  • Build positive customer relationships through professional communication.
  • Use internal systems and tools to handle customer requests efficiently.
  • Collaborate with colleagues from different countries in a multicultural environment.

Requirements

  • Native or fluent Portuguese (C1/C2 level).
  • Good knowledge of English.
  • Strong communication and problem-solving skills.
  • Customer-focused attitude with a willingness to help others.
  • Comfortable using computers and digital tools.
  • Motivated to learn and develop professionally.
  • Willingness to relocate to Greece.
  • Previous experience in customer support, hospitality, retail, or similar roles is an advantage, but not required.

Benefits

  • Competitive monthly salary.
  • 14 salaries per year.
  • Fully paid relocation package.
  • Airport pick-up upon arrival.
  • Paid training and full onboarding.
  • Health insurance.
  • Relocation assistance and continuous local support.
  • International workplace with colleagues from around the world.
  • Career growth and development opportunities.

Interested in this position?

Apply directly on the company website

Apply Now

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