Polish-Speaking Customer Experts for an Electronics Company - Work In Greece

1 hour, 27 minutes ago
Full-time
Junior
Customer and Technical Support
Mercier Consultancy

Mercier Consultancy

Mercier Consultancy specializes in multilingual recruitment and BPO outsourcing services, facilitating talent acquisition and business scaling across over 15 European countries while ensuring compliance with EU regulations.

Professional Services

Description

  • Provide customer support to Polish-speaking clients via phone, email, and chat for electronic products, services, and technical issues.
  • Assist customers with troubleshooting, product information, installations, and warranty claims.
  • Maintain accurate records of customer interactions in the CRM system.
  • Collaborate with technical and sales teams to resolve customer problems effectively.
  • Stay updated on product developments and company policies to provide accurate information.
  • Contribute to continuous improvement efforts to enhance customer service quality.

Requirements

  • Fluency in Polish, spoken and written, is essential.
  • Good English skills are a plus.
  • Experience in customer service or technical support, preferably in the electronics sector.
  • Excellent communication and problem-solving skills with a customer-focused attitude.
  • Ability to work efficiently in a fast-paced environment and handle multiple tasks.
  • Familiarity with CRM software and digital communication tools.
  • Willingness to relocate and work in Greece.
  • Strong organizational skills and attention to detail.

Benefits

  • Competitive monthly salary.
  • Fully paid training.
  • Fully paid relocation package.
  • Monthly performance bonus.
  • Health insurance.
  • 2 extra salaries per year.

Interested in this position?

Apply directly on the company website

Apply Now

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