Italian Speaking Customer Experts for Electronics Leader - Work Remote In Greece

6 hours, 38 minutes ago
Full-time
Entry Level
Customer and Technical Support
Mercier Consultancy

Mercier Consultancy

Mercier Consultancy specializes in multilingual recruitment and BPO outsourcing services, facilitating talent acquisition and business scaling across over 15 European countries while ensuring compliance with EU regulations.

Professional Services

Description

  • Provide high-quality technical and product support for a consumer electronics brand.
  • Assist Italian-speaking customers with troubleshooting, product setup, and warranty inquiries across multiple communication channels.
  • Deliver efficient, friendly, and expert support to ensure customer satisfaction.
  • Document customer interactions and feedback accurately.
  • Collaborate with internal teams to resolve complex technical issues.
  • Share feedback on emerging product trends and service improvements.
  • Participate in ongoing product training to stay current on electronics innovations, gadgets, and software updates.

Requirements

  • Native or fluent Italian, spoken and written.
  • Strong command of English for internal communication.
  • Valid EU passport or valid work permit for Greece.
  • Passion for consumer electronics, digital trends, and user experience.
  • Excellent communication and problem-solving skills.
  • Previous experience in a customer-facing or electronics-focused environment is a significant advantage.

Benefits

  • Competitive monthly salary.
  • 13th and 14th salary included.
  • Monthly performance bonus.
  • Fully paid relocation package, including flight, transfer, and initial hotel stay.
  • Fully paid training on the latest consumer electronics technology.
  • Comprehensive private health insurance.
  • Professional growth opportunities in a multicultural environment.
  • Relocation support from a dedicated team.

Interested in this position?

Apply directly on the company website

Apply Now

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