German Speaking Guest Support - Travel | Work Remote In Greece - Paid Relocation

1 hour, 50 minutes ago
Full-time
Junior
Customer and Technical Support
Mercier Consultancy

Mercier Consultancy

Mercier Consultancy specializes in multilingual recruitment and BPO outsourcing services, facilitating talent acquisition and business scaling across over 15 European countries while ensuring compliance with EU regulations.

Professional Services

Description

  • Provide customer support to German-speaking guests via phone, email, and chat.
  • Assist guests with questions about travel itineraries, accommodation, activities, and sightseeing.
  • Resolve customer issues quickly and carefully to maintain high guest satisfaction.
  • Share helpful information about Greece’s destinations, culture, and travel options.
  • Maintain detailed records of guest interactions to support service improvements.
  • Collaborate with internal teams to coordinate solutions and services for guests.

Requirements

  • Fluency in German, both spoken and written.
  • English proficiency is highly desirable.
  • Experience in customer service, ideally in travel, tourism, or hospitality.
  • Excellent communication and interpersonal skills.
  • Strong commitment to guest satisfaction.
  • Ability to manage multiple tasks efficiently in a dynamic environment.
  • Good understanding of Greece and its tourism industry is a plus.
  • Genuine interest in travel and helping others shape their experiences.
  • Must be able to work remotely and be available during specified support hours.
  • Willingness to relocate to Greece, with relocation costs covered by the company.

Benefits

  • Competitive monthly fully paid relocation package.
  • Monthly performance bonus.
  • Fully paid training.
  • Health insurance.
  • 2 extra salaries per year.

Interested in this position?

Apply directly on the company website

Apply Now

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