Junior Mental Health Professional - Triage Welcome Agent-Italian/Spanish/English

1 hour, 49 minutes ago
Full-time
Entry Level
Customer and Technical Support
ifeel

ifeel

Ifeel is a holistic mental well-being solution for modern organizations, offering AI-enhanced therapy and personalized support for employees' mental health, leading to improved productivity and work environment.

Professional Services
251-1K
Founded 2017
$20M raised

Description

  • Assess patients in initial chat interviews after they join the platform.
  • Assign the most appropriate prevention or intervention service based on each patient’s needs.
  • Identify and clarify patients’ psychological needs and demands.
  • Support the Operations department with administrative tasks.
  • Work within the Triage team to help manage patient intake and routing processes.

Requirements

  • Degree in Clinical Psychology.
  • License to practice psychology in the candidate’s country.
  • Minimum of six months of experience in psychological care.
  • Excellent verbal and written communication skills in Italian, Spanish, and English.
  • B2-C1 level of English proficiency, to be assessed in an interview.
  • Good command of technologies.
  • Availability to work Monday to Friday from 09:00 to 17:00 CET on a fixed schedule.
  • Creative personality with strong organizational and teamwork skills.
  • Other languages are a plus.

Benefits

  • Access to ifeel psychological therapy with a dedicated psychologist.
  • Competitive freelance fees.
  • Opportunity to apply knowledge and skills through innovative e-therapy solutions.
  • Periodical training and supervision to support professional growth.
  • Join a young and international community of psychologists.
  • Opportunity to make a real impact in a rapidly growing start-up.

Interested in this position?

Apply directly on the company website

Apply Now

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