German-Speaking Cybersecurity Customer Experts - Work In Greece

5 hours, 47 minutes ago
Full-time
Junior
Cybersecurity
Mercier Consultancy

Mercier Consultancy

Mercier Consultancy specializes in multilingual recruitment and BPO outsourcing services, facilitating talent acquisition and business scaling across over 15 European countries while ensuring compliance with EU regulations.

Professional Services

Description

  • Deliver high-quality customer support to German-speaking clients across phone, email, and chat.
  • Troubleshoot and resolve security-related customer issues efficiently.
  • Educate clients on cybersecurity best practices and the effective use of security solutions.
  • Document customer interactions and technical inquiries accurately in CRM systems.
  • Collaborate with internal teams to escalate and resolve complex cybersecurity problems.
  • Stay current on the latest cybersecurity trends and threats to improve support quality.

Requirements

  • Fluency in German, both written and spoken, is essential.
  • English proficiency is beneficial.
  • Previous experience in customer support, preferably in cybersecurity or IT security.
  • Solid understanding of cybersecurity concepts and technologies.
  • Strong communication and analytical skills for effective issue resolution.
  • Ability to handle multiple tasks in a fast-paced environment.
  • Experience with CRM tools and customer support platforms.
  • Genuine interest in cybersecurity and eagerness to learn and adapt to evolving technologies.

Benefits

  • Competitive monthly salary.
  • Fully paid training.
  • Fully paid relocation package.
  • Monthly performance bonus.
  • Health insurance.
  • Two extra salaries per year.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Call Center Pharmacy Technician

Shields Health Solutions 1K-5K Health Care Providers & Services

Shields Health Solutions is hiring a licensed pharmacy technician in Indiana to contact eligible patients, enroll them in the Shields Partner Pharmacy program, and support specialty pharmacy services by phone.

5 hours, 2 minutes ago

SOC Security Analyst - FedRAMP

Rubrik 1K-5K IT Services

Rubrik is hiring a Security Operations Center analyst to help protect customer and internal data by monitoring threats, leading incident response, and improving security operations across its corporate, cloud, and SaaS environments.

AWS Azure Cybersecurity GCP SIEM
5 hours, 2 minutes ago

COMSEC Analyst

SpaceX 10K-50K Aerospace & Defense

SpaceX is hiring a COMSEC Analyst to support the security of launch vehicles, satellites, and ground systems by managing communications security operations within a classified environment.

5 hours, 32 minutes ago

Global Care Navigator - Netherlands (Remote)

Spring Health 1K-5K Health Care Providers & Services

Spring Health is hiring a Global Care Navigator/Support Coordinator to help members access and navigate mental health care across international markets.

5 hours, 32 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers