French Customer Care Representative | Fully Paid Relocation to Sofia, Bulgaria

2 hours, 53 minutes ago
Full-time
Junior
Customer and Technical Support
Mercier Consultancy

Mercier Consultancy

Mercier Consultancy specializes in multilingual recruitment and BPO outsourcing services, facilitating talent acquisition and business scaling across over 15 European countries while ensuring compliance with EU regulations.

Professional Services

Description

  • Deliver professional and timely customer support in French.
  • Assist customers with product information, order management, and issue resolution.
  • Maintain accurate documentation of customer interactions in CRM systems.
  • Resolve complaints effectively to support customer satisfaction and retention.
  • Collaborate with internal teams to improve customer service processes and handle complex issues.

Requirements

  • Exceptional fluency in French, both written and spoken.
  • Minimum English proficiency level of B2.
  • Strong communication skills and attention to detail.
  • Strong problem-solving abilities and a customer-oriented mindset.
  • Willingness to relocate to Greece and adapt to a multicultural work environment.

Benefits

  • Competitive monthly salary.
  • Fully paid relocation package.
  • Fully paid training.
  • Health insurance.
  • Positive international work environment.

Interested in this position?

Apply directly on the company website

Apply Now

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