Finnish Speaking Customer Support Jobs - Work In Sofia

1 hour, 54 minutes ago
Full-time
Entry Level
Customer and Technical Support
Mercier Consultancy

Mercier Consultancy

Mercier Consultancy specializes in multilingual recruitment and BPO outsourcing services, facilitating talent acquisition and business scaling across over 15 European countries while ensuring compliance with EU regulations.

Professional Services

Description

  • Provide exceptional customer service to Finnish-speaking clients via phone, email, and chat.
  • Respond promptly and accurately to customer inquiries about products and services.
  • Efficiently handle and resolve customer concerns and complaints to ensure satisfaction.
  • Maintain thorough records of customer interactions and transactions.
  • Collaborate with internal teams to improve the overall customer experience.
  • Stay updated on product knowledge and company policies to assist customers effectively.
  • Foster positive relationships with clients through professional and courteous communication.

Requirements

  • Fluency in Finnish (written and spoken).
  • English skills are a plus.
  • Previous customer service experience preferred but not mandatory.
  • Strong communication and interpersonal skills.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Familiarity with customer support software is advantageous.
  • Positive attitude with a willingness to learn and adapt.
  • Attention to detail and good problem-solving skills.

Benefits

  • Competitive monthly salary.
  • Relocation package.
  • Fully paid training.
  • Health insurance.
  • Additional benefits not specified ("And Much More...").

Interested in this position?

Apply directly on the company website

Apply Now

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