Danish Speaking Customer Agent For Booking.com - Work In Greece

52 minutes ago
Full-time
Junior
Customer and Technical Support
Mercier Consultancy

Mercier Consultancy

Mercier Consultancy specializes in multilingual recruitment and BPO outsourcing services, facilitating talent acquisition and business scaling across over 15 European countries while ensuring compliance with EU regulations.

Professional Services

Description

  • Provide customer support in Danish via phone, email, and chat.
  • Assist customers with booking inquiries, reservations, cancellations, and general support.
  • Resolve customer complaints and issues efficiently and professionally.
  • Maintain accurate records of customer interactions in CRM systems.
  • Collaborate with cross-functional teams to improve customer experience and service quality.
  • Stay informed about Booking.com policies, promotions, and industry trends.

Requirements

  • Fluency in Danish, spoken and written, is required.
  • Proficiency in English is an advantage.
  • Previous customer service experience, ideally in the travel or hospitality industry, is preferred.
  • Strong communication, problem-solving, and interpersonal skills are required.
  • Ability to work efficiently in a fast-paced, customer-focused environment.
  • Familiarity with CRM software and digital communication tools.
  • Positive attitude, adaptability, and excellent time management skills.

Benefits

  • Competitive monthly salary.
  • Fully paid training.
  • Fully paid relocation package.
  • Monthly performance bonus.
  • Health insurance.
  • 2 extra salaries per year.

Interested in this position?

Apply directly on the company website

Apply Now

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