Czech Speaking Customer Service For Social Media - Work In Poland

7 hours, 28 minutes ago
Full-time
Junior
Customer and Technical Support
Mercier Consultancy

Mercier Consultancy

Mercier Consultancy specializes in multilingual recruitment and BPO outsourcing services, facilitating talent acquisition and business scaling across over 15 European countries while ensuring compliance with EU regulations.

Professional Services

Description

  • Respond to Czech-speaking customer inquiries about social media services, account issues, and platform features via phone, email, and chat.
  • Assist users with troubleshooting, account management, and content-related questions.
  • Resolve user complaints and provide solutions that improve customer satisfaction.
  • Document customer interactions accurately in the CRM system for tracking and follow-up.
  • Collaborate with internal teams to improve service quality and user experience.
  • Stay current on social media trends and platform updates to provide informed support.

Requirements

  • Fluency in Czech, both written and spoken, is essential.
  • Proficiency in English or Polish is a plus.
  • Previous experience in customer service or social media support is preferred.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving ability and a customer-focused approach.
  • Familiarity with CRM software and social media platforms.
  • Willingness to work in Poland.
  • Availability for flexible working hours, including evenings and weekends.

Benefits

  • Competitive monthly salary.
  • Fully paid relocation package.
  • Fully paid training.
  • Health insurance.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Court Support Specialist

ABC Legal Services 251-1K Specialized Consumer Services

ABC Legal Services is hiring a remote Court Support Specialist in Oklahoma to coordinate with courts nationwide and ensure court filings, documents, and status updates are accurately returned into the company’s systems.

7 hours, 13 minutes ago

Sr. Support Specialist (1 Year fixed term contract)

G-P/Globalization Partners 1K-5K Professional Services

G-P is hiring a Sr. Support Specialist to support HR, IT, finance, and benefits queries for global customers and professionals within a remote-first, regional support environment.

SAP Zoho CRM
7 hours, 13 minutes ago

Court Support Specialist

ABC Legal Services 251-1K Specialized Consumer Services

ABC Legal Services is hiring a remote Court Support Specialist in Puerto Rico to help manage court filings, court communications, and document processing for its national service-of-process operations.

7 hours, 28 minutes ago

Collections Specialist

Novara Puntocom 1-10 Internet Software & Services

Novara is hiring a Collections Specialist to manage accounts receivable for its safety and operational risk management software business, supporting timely collections, billing resolution, and cash flow improvement.

Microsoft Dynamics 365 NetSuite Oracle SAP
7 hours, 28 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers