Massive Rocket

Massive Rocket

Massive Rocket is a Global Braze & Snowflake Agency that helps companies use data to understand their customers, automate communications, and generate predictable growth. They specialize in building beautiful digital experiences and increasing customer...

Media
51-250
Founded 2018

Description

  • Lead the execution of CRM campaigns and customer engagement initiatives across multiple channels in Braze.
  • Configure and customise Braze to implement agreed strategies, journeys, and campaign plans.
  • Build, launch, and optimise targeted campaigns using segmentation, personalisation, and automation.
  • Collaborate with CRM Strategists, Project Managers, and clients to align strategy with execution.
  • Manage and analyse customer data to support campaign performance, optimisation, and audience targeting.
  • Conduct QA across campaigns, integrations, and supporting documentation to ensure accuracy and quality.
  • Monitor campaign performance and produce reports with insights and recommendations.
  • Serve as a trusted client partner translating business requirements into effective CRM solutions.
  • Stay current with Braze capabilities and industry best practices to improve client outcomes.
  • Support continuous improvement across delivery processes, campaign execution, and platform utilisation.

Requirements

  • 5+ years of experience in CRM, Marketing Automation, Lifecycle Marketing, or Customer Engagement roles.
  • Strong hands-on experience with Braze, Salesforce Marketing Cloud, HubSpot, or similar CRM platforms.
  • Proven experience executing multi-channel CRM campaigns and customer journeys.
  • Strong understanding of segmentation, personalisation, lifecycle marketing, and digital marketing principles.
  • Experience working with customer data, relational databases, and campaign performance reporting.
  • Excellent attention to detail, including QA of campaigns, integrations, and documentation.
  • Strong communication and stakeholder management skills gained through client-facing or agency environments.
  • Ability to work effectively across cross-functional teams in a fast-paced environment.
  • Proactive, solution-oriented mindset with strong organisational and problem-solving skills.
  • Valid work visa required; sponsorship is not currently available.

Benefits

  • Remote-first work environment.
  • Clear career progression and real ownership.
  • Supportive, people-focused culture.
  • Opportunity to work with a global team across Europe, the US, and beyond.
  • Team meetups, events, and shared experiences.
  • Fast growth and strong learning opportunities.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

🏖️GHL Marketing Specialist - Job Code: 1785194674180

Coconut VA 11-50 Professional Services

Coconut is hiring a GHL Marketing Specialist to own lifecycle and CRM marketing operations for remote client campaigns, with a focus on audience communication, campaign performance, and reporting.

Copywriting CRM Email Marketing HubSpot
48 minutes ago

Sr. Manager, Messaging Channels & Deliverability

TrueML 51-250 Internet Software & Services

TrueML is hiring a Sr. Manager, Channel Operations to lead the delivery and governance of its digital communication channels for millions of consumers in a remote-first financial software environment.

GitHub Looker Machine Learning SQL Twilio
48 minutes ago

CRM Manager

AVOMIND 11-50 Professional Services

Avomind is hiring a CRM Manager to build and lead its CRM function from the ground up, shaping the systems and processes that support customer engagement and business growth across a global recruitment business.

CRM HubSpot Microsoft Dynamics 365 Salesforce
1 hour, 3 minutes ago

Senior Growth Marketing Lead, Engagement

Airbnb 5K-10K Hotels, Restaurants & Leisure

Airbnb is seeking a Senior Growth Marketing Lead, Membership to own lifecycle marketing strategy and execution for membership and incentive programs across the guest journey.

CRM Email Marketing Machine Learning
1 hour, 18 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers