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Operations Assistant

5 hours, 21 minutes ago
United Kingdom
Contract
Junior
Operations Specialist
Operations
Digital Marketing Snowflake
Apply Now
Massive Rocket

Massive Rocket

Massive Rocket is a Global Braze & Snowflake Agency that helps companies use data to understand their customers, automate communications, and generate predictable growth. They specialize in building beautiful digital experiences and increasing customer...

Media
51-200
Founded 2018
View All Jobs 21

Description

  • Manage end-to-end employee travel arrangements, including flights, accommodation, transport, and itineraries.
  • Coordinate company events, team offsites, office days, and internal gatherings, including venues, catering, suppliers, and logistics.
  • Source vendor quotes, manage bookings and orders, and ensure timely delivery of services and supplies.
  • Maintain booking records, track costs, and keep arrangements within approved budgets.
  • Serve as the main contact for employee travel and logistics queries and resolve issues proactively.
  • Support employee onboarding and offboarding, including documentation, equipment coordination, and system-access requests.
  • Prepare and administer operational documents, including employment contracts, offer letters, addendums, and Statements of Work.
  • Organize invoices, expenses, and receipts, and assist with payroll preparation as needed.
  • Maintain accurate employee records, leave trackers, operational databases, and internal documentation.
  • Support Operations team administration and identify opportunities to improve processes and efficiency.

Requirements

  • Previous experience in administration, operations, travel coordination, logistics, or a similar support role.
  • Strong organizational and time-management skills, with the ability to manage multiple requests and deadlines.
  • Excellent attention to detail and accuracy.
  • Proactive, resourceful problem-solving approach, including when handling last-minute changes.
  • Strong written and verbal English communication skills.
  • Ability to coordinate confidently with employees, vendors, suppliers, and other stakeholders.
  • Comfort using spreadsheets, shared databases, and digital tools.
  • Ability to work independently, take ownership, and follow through on tasks.
  • Discretion when handling confidential employee and financial information.
  • Valid right to work; visa sponsorship is not available.
  • Willingness to use a personal device for work under the BYOD policy.
  • Experience coordinating international travel, company events, or team offsites (preferred).
  • Experience supporting People Operations, payroll, invoices, or expense administration (preferred).
  • Familiarity with HRIS, expense management, booking, and e-signature tools (preferred).
  • Experience in a startup, agency, or remote-first environment, and interest in process improvement or automation (preferred).

Benefits

  • Remote-first work environment.
  • Career progression, ownership, and professional growth opportunities.
  • Collaboration with a global team across Europe, the US, and beyond.
  • Team meetups, events, and shared experiences.
  • Supportive and positive workplace culture.

Interested in this position?

Apply directly on the company website

Apply Now

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