Senior Product Manager - Dashboard & Enterprise Operational Platforms

2 weeks, 5 days ago
Full-time
Senior
Product Management
Marqeta

Marqeta

Marqeta is a pioneer in modern card issuing and payment solutions, offering businesses instant card issuance and payment processing through their innovative open API platform.

Diversified Financial Services
251-1K
Founded 2010

Description

  • Define and drive the product roadmap for the Marqeta Dashboard and enterprise operational platforms.
  • Build tools that streamline card and account management, transaction investigation, disputes, servicing, and operational monitoring.
  • Deliver dashboards and reporting that provide real-time operational visibility.
  • Design secure and compliant systems for identity, permissions, and governance.
  • Integrate the dashboard with enterprise systems such as CRM, case management, support tooling, and data platforms.
  • Identify and deliver AI-assisted workflows that improve efficiency and reduce manual work.
  • Partner with Engineering and Design to ship intuitive, workflow-driven experiences.
  • Translate operational pain points into scalable product solutions.
  • Work cross-functionally with Risk, Compliance, CX, and Data teams to deliver high-impact platform improvements.

Requirements

  • 5-8+ years of product management experience building enterprise software or operational platforms, ideally for support, risk, disputes, or program management teams.
  • Strong technical product leadership with experience working closely with Engineering and Design on complex systems.
  • Hands-on experience building operational dashboards, case management systems, or support tooling.
  • Familiarity with platforms like Salesforce, Zendesk, or ServiceNow is a plus.
  • Experience with disputes, fraud, or compliance-related workflows in regulated environments.
  • Strong ability to define product strategy, prioritize roadmaps, and drive end-to-end execution.
  • Excellent product judgment balancing customer needs, compliance requirements, technical constraints, and business impact.
  • Strong communication and stakeholder management skills with the ability to influence across technical, operational, and business teams.
  • An ownership mindset and comfort taking end-to-end responsibility in cross-functional environments.
  • Experience building multi-tenant platform products, leading 0-to-1 or modernization efforts, working with real-time or event-driven systems, or introducing AI/ML and automation into workflows is preferred.

Benefits

  • Base salary range of CAD 108,000 to 135,000.
  • Annual bonuses for eligible employees.
  • Multiple health insurance options.
  • Flexible vacation time.
  • Retirement savings program with company contribution.
  • Equity in a publicly traded company.
  • Monthly stipend to support remote work.
  • Annual development dollars for professional growth.
  • Family-forming benefits and up to 20 weeks of parental leave.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Lead Product Manager, AI Solutions

Wing Assistant 51-250 Professional Services

Wing is hiring a Lead Product Manager, AI Solutions for M32 AI to build and launch agentic AI products for SMBs globally in a hands-on, startup environment working directly with the CPO.

Asana HubSpot Notion SQL
29 minutes ago

Senior Product Manager, Account Protection

MongoDB 1K-5K Internet Software & Services

MongoDB is hiring a Security Product Management professional in Toronto or remotely in Canada to lead account protection and security initiatives that strengthen customer trust for enterprise and regulated workloads.

AWS Azure Encryption GCP MongoDB
1 hour, 29 minutes ago

Senior Product Manager

Sumo Logic 251-1K Internet Software & Services

Sumo Logic is seeking a Senior Product Manager to lead platform efficiency initiatives that reduce cloud and infrastructure costs while improving the performance, reliability, and gross margin health of its global SaaS analytics platform.

Apache Spark AWS Cybersecurity DynamoDB EC2 Kafka Kubernetes Lucene Microservices OpenTelemetry SIEM
2 hours, 5 minutes ago

Principal Product Manager, Developer Innovation

Life360 251-1K Family Services

Life360 is hiring a Principal Product Manager for Developer Innovation to lead company-wide transformation of the product development lifecycle in support of its AI-native strategy.

LLM
3 hours, 27 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers