Lead Product Manager, Enterprise AI & Automation

2 hours, 42 minutes ago
Full-time
Lead
Product Management
Marqeta

Marqeta

Marqeta is a pioneer in modern card issuing and payment solutions, offering businesses instant card issuance and payment processing through their innovative open API platform.

Diversified Financial Services
251-1K
Founded 2010

Description

  • Define the enterprise AI and automation strategy, including responsible AI principles, governance frameworks, and a multi-quarter adoption roadmap.
  • Identify and prioritize high-value AI and automation use cases across business units.
  • Map enterprise workflows to find opportunities for meaningful AI-driven operational improvements.
  • Define functional and technical requirements for internal AI and automation platforms as the primary proxy for BT engineering.
  • Partner with architecture and AI governance groups to ensure solutions meet IT standards and governance requirements.
  • Design and lead the intake, prioritization, and planning process for AI and automation requests.
  • Conduct feasibility assessments and cost-benefit analyses for proposed AI initiatives.
  • Maintain a visible backlog of active and pending AI and automation work.
  • Oversee QA, UAT, sprint demos, deployment coordination, and hypercare for major releases.
  • Evaluate AI tools and vendors, run pilots, negotiate contracts, and manage ongoing vendor relationships.
  • Own rollout planning, adoption efforts, change management, and internal enablement programs such as an AI Champion Network and Community of Practice.
  • Measure, report on, and continuously improve the business value and adoption of the enterprise AI program.

Requirements

  • 7+ years in IT product management, including at least 2 years focused on AI or emerging technology products.
  • Understanding of AI capabilities such as summarization, classification, generation, and agentic workflows.
  • Experience building internal-facing enterprise AI systems or platforms.
  • Experience managing product backlogs, defects, and enhancement roadmaps for enterprise applications or internal platforms.
  • Strong prioritization skills and comfort making tradeoffs in a fast-moving, resource-constrained environment.
  • Ability to influence without authority across business units, finance, legal, and security stakeholders.
  • Hands-on comfort evaluating AI platforms, configuring agents, and troubleshooting issues; production coding is not required.
  • Experience with no-code/low-code AI platforms such as Workato or similar is a strong plus.
  • Change management experience with a focus on driving adoption, not just deployment.
  • Fintech or regulated industry experience is preferred.

Benefits

  • Base salary range of $136,100 to $170,100 for the National tier, with compensation adjusted by work location.
  • Annual bonus eligibility tied to individual and company performance.
  • Multiple health insurance options.
  • Flexible time off.
  • Retirement savings program with company contribution and after-tax contributions.
  • Equity in a publicly traded company plus an Employee Stock Purchase Program.
  • Family-forming benefits, fertility support, and up to 20 weeks of parental leave.
  • Free therapy sessions, financial and professional coaching, legal advice, a monthly remote-work stipend, and annual development dollars.

Interested in this position?

Apply directly on the company website

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