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Transcript Operations Specialist

3 days, 14 hours ago
Anywhere
Full-time
Senior
Technical Writer
Technical Writing and Documentation
Apply Now
Magna Legal Services

Magna Legal Services

Magna Legal Services provides comprehensive litigation support and consulting services to law firms, corporations, and governmental agencies across the nation, specializing in discovery services and jury consulting to enhance legal outcomes.

Specialized Consumer Services
251-1K
Founded 2007
View All Jobs 13

Description

  • Proofread scoped transcripts for accuracy, consistency, formatting, grammar, punctuation, and compliance with quality standards.
  • Identify and correct transcript errors while preserving the integrity of the official record.
  • Perform quality assurance reviews to ensure transcripts meet established accuracy standards.
  • Provide constructive feedback and coaching to newly onboarded scopists.
  • Collaborate with scopists, court reporters, and internal team members to resolve transcript questions and issues.
  • Use Magna’s proprietary transcript management platform to review, edit, track, and manage workflow.
  • Identify recurring quality trends and recommend process improvements, training opportunities, and best practices.
  • Ensure adherence to company style guides, formatting requirements, and transcript production standards.
  • Prioritize workload to meet production deadlines while maintaining high accuracy.
  • Support special quality assurance initiatives and process improvement projects as assigned.

Requirements

  • Demonstrated professional experience as a scopist with advanced transcript proofreading and editing skills.
  • Exceptional command of English grammar, punctuation, spelling, sentence structure, and transcript formatting.
  • Strong attention to detail with the ability to identify subtle errors while maintaining the integrity of the official record.
  • Excellent written communication skills with the ability to provide clear, professional, and constructive feedback.
  • Proven ability to work independently, prioritize multiple assignments, and meet production deadlines.
  • Proficiency with computer applications and the ability to quickly learn proprietary software systems.
  • Strong organizational, analytical, and time management skills.
  • Commitment to maintaining confidentiality, professionalism, and high quality standards.
  • Experience performing transcript quality assurance, editorial review, or proofreading in a legal transcript production environment (preferred).
  • Experience mentoring, coaching, or providing feedback to scopists or other production team members (preferred).
  • Familiarity with quality assurance metrics, process improvement initiatives, and continuous improvement methodologies (preferred).
  • Experience working in a remote, deadline-driven production environment (preferred).
  • Experience collaborating with court reporters and production teams to resolve transcript-related questions and ensure client satisfaction (preferred).

Interested in this position?

Apply directly on the company website

Apply Now

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