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Manager, Court Reporters

4 hours, 12 minutes ago
Anywhere
Full-time
Lead
Operations Manager
Operations
Apply Now
Magna Legal Services

Magna Legal Services

Magna Legal Services provides comprehensive litigation support and consulting services to law firms, corporations, and governmental agencies across the nation, specializing in discovery services and jury consulting to enhance legal outcomes.

Specialized Consumer Services
201-500
Founded 2007
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Description

  • Lead the daily performance of an assigned team of court reporters, including availability, assignments, workloads, attendance, punctuality, and transcript deadlines.
  • Monitor scheduling and deposition-support channels to confirm coverage and address reporter questions, technology issues, and proceeding changes.
  • Ensure reporters complete required pre- and post-deposition workflows and submit files, exhibits, notes, and case materials on time.
  • Coach reporters on deposition procedures, client service, professionalism, court reporting practices, and transcript quality.
  • Partner with Talent Acquisition and Operations to interview, select, and onboard court reporters.
  • Provide early performance support to help new reporters manage assignments independently.
  • Review performance and quality indicators, document coaching, recognize strong performance, and address workflow, service, attendance, and quality concerns.
  • Serve as an escalation point for reporter and proceeding issues and coordinate resolution with internal teams.
  • Identify workflow, training, and tool gaps and recommend improvements to reporter readiness, consistency, and retention.

Requirements

  • 3–4 years of experience in court reporting, legal transcription, deposition services, or a related operational environment.
  • Previous supervisory or team-lead experience, including coaching and performance management.
  • Knowledge of deposition procedures, court reporting practices, and transcript-production workflows.
  • Strong people leadership, organization, communication, problem-solving, and time-management skills.
  • Ability to manage competing priorities in a high-volume environment.
  • Comfort using court reporting technology, remote deposition platforms, and operational systems.
  • Ability to troubleshoot operational or technical issues and escalate when needed.
  • Experience working remotely with employees across multiple locations and time zones (preferred).

Benefits

  • Remote, full-time position.
  • Benefits package.
  • Paid time off.
  • Paid holidays.

Interested in this position?

Apply directly on the company website

Apply Now

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