Growth & Marketing Operations Manager

3 days, 20 hours ago
TurFresh

TurFresh

TurFresh offers turf cleaning services and artificial grass cleaning products with specialized enzymes to eliminate pet turf odor and rejuvenate synthetic turf.

Professional Services
11-50
Founded 2010

Description

  • Own marketing performance, qualified-lead growth, acquisition costs, conversion, revenue and ROI across markets and channels.
  • Track and analyze paid search, organic and local search, email/SMS, referral and other channel performance from lead through revenue.
  • Produce weekly KPI scorecards and communicate performance, insights and recommendations to executives.
  • Diagnose performance issues across strategy, execution, tracking, lead routing, agency delivery, sales follow-up and market conditions.
  • Identify and prioritize growth opportunities involving budgets, keywords, landing pages, local search, CRM, lead reactivation and testing.
  • Direct, evaluate and improve paid media, SEO, Google Business Profiles, websites, CRM workflows, attribution and conversion paths.
  • Manage agencies, vendors and internal specialists by setting objectives, KPIs, deliverables, deadlines and corrective actions.
  • Maintain marketing priorities, project ownership, dashboards, campaign calendars, testing backlogs, SOPs, training materials and quality-control processes.
  • Partner with Sales and Operations to improve lead qualification, routing, response times, follow-up and conversion to profitable customers.
  • Coach team members, strengthen internal capability and simplify, automate, delegate or eliminate low-value work.

Requirements

  • Approximately 5–8+ years of experience in growth marketing, performance marketing, marketing operations, demand generation or digital marketing.
  • Hands-on experience with Google Ads/PPC, SEO and local SEO, and Google Business Profiles.
  • Experience using GA4, Google Search Console, attribution reporting, lead routing and call-tracking tools.
  • Experience with CRM systems, marketing automation, conversion-rate optimization, landing pages and websites.
  • Experience managing agencies, vendors and cross-functional marketing specialists.
  • Ability to analyze lead, conversion, cost, revenue and ROI data and diagnose underlying performance issues.
  • Experience with executive KPI reporting, SOP development, team training or coaching.
  • Experience in multi-market or local service businesses is preferred.
  • Demonstrated ability to move between marketing strategy and detailed execution oversight.
  • Strong organization, prioritization, communication, accountability and receptiveness to direct feedback.

Interested in this position?

Apply directly on the company website

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