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Industry Solutions Consultant (Remote, United States, CST/EST Preferred)

19 hours, 32 minutes ago
United States
Full-time
Mid Level
Implementation Consultant
Customer and Technical Support
Active Directory C# SQL SQL Server Windows Server
Apply Now
M-Files

M-Files

M-Files is a global leader in information management, providing an innovative metadata-driven document management platform that improves productivity, efficiency, and compliance for businesses worldwide.

Professional Services
251-1K
Founded 2002
$162M raised
View All Jobs 7

Description

  • Consult with customers to identify business challenges and recommend tailored M-Files solutions.
  • Lead solution implementations by defining customer requirements and ensuring integration with existing systems and processes.
  • Provide industry-specific guidance to optimize document and knowledge management workflows.
  • Facilitate training and enablement sessions so customers can maximize solution value.
  • Collaborate with sales teams on pre-sales activities and present solutions to prospective clients.
  • Serve as project lead on small to mid-sized implementations and ensure timely execution.
  • Advise customers on process automation, compliance, and document management best practices.
  • Work with internal stakeholders and subcontractors across customer projects.
  • Document solutions thoroughly and manage multiple priorities simultaneously.

Requirements

  • Experience in tax, accounting, audit, insurance brokerage, wealth management, or management consulting.
  • Strong consultative skills and the ability to engage customers in meaningful discussions about industry challenges and solutions.
  • Knowledge of business automation processes and enterprise content management solutions.
  • Proven ability to document client requirements and create solution specifications.
  • Strong project management and problem-solving skills.
  • Experience using enterprise software solutions with a focus on business process optimization.
  • Strong interpersonal skills and the ability to listen to customer needs and translate them into actions.
  • Ability to drive projects to completion and manage issues.
  • Interest in learning new methods and techniques.
  • Experience with Windows-based environments, including Windows Server, workstations, IIS, MS SQL Server, Active Directory, and Group Policies, is helpful.
  • Experience with databases and SQL language is helpful.
  • Experience with programming languages such as C# is helpful.

Benefits

  • Remote-enabled work with flexibility to establish your own work-life balance.
  • 10 paid holidays annually.
  • Unlimited PTO.
  • Matching 401(k) plan with 25% of employee contributions up to the IRS maximum.
  • Health insurance with PPO and HDHP/HSA plan options.
  • Dental and vision insurance.
  • Life insurance equal to 1x employee salary.
  • Employer-paid short-term disability and long-term disability coverage.
  • Flexible spending plan for medical and dependent expenses.

Interested in this position?

Apply directly on the company website

Apply Now

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