Senior Operations Lead, Core Operations (Transformation)

8 hours, 52 minutes ago
Full-time
Lead
Project and Program Management
Lyra Health

Lyra Health

Lyra Health is a global leader in mental health benefits, connecting companies and employees to world-class therapists and coaches. Their innovative platform offers fast, reliable access to evidence-based care for organizational well-being.

Health Care Providers & Services
1K-5K
Founded 2015
$627M raised

Description

  • Own the full lifecycle and day-to-day execution of strategic initiatives, including the Engage rollout and preparations for upcoming Neuropsych, Exclusive Outpatient Network, and Lyra AI launches.
  • Translate strategic goals into actionable roadmaps, project plans, scopes, and operating structures for cross-functional teams and Service Line Leads.
  • Drive change enablement by independently resolving operational challenges, managing complex project portfolios, and directing team and partner efforts toward aggressive deadlines.
  • Build and maintain cross-functional relationships while serving as the operational liaison with major partners.
  • Triage and resolve complex project roadblocks and escalate high-stakes risks and challenges.
  • Support junior team members in developing project materials and facilitating effective cross-functional meetings.

Requirements

  • 10+ years of experience and a bachelor’s degree in business operations, management consulting, program management, or a related field.
  • Experience in healthcare or high-growth technology environments preferred.
  • Ability to connect strategic and business context to operational details, negotiate competing priorities, and identify clear paths forward.
  • Demonstrated ability to independently manage multiple or complex operational projects with limited support.
  • Experience directing junior and senior team members and cross-functional partners toward demanding deadlines.
  • Strong communication and complex stakeholder-management skills, including the ability to negotiate prioritization tradeoffs.
  • Fluency with multiple business systems and the ability to improve team productivity through effective tool deployment and training.
  • Mastery of project-management tools such as Asana, Jira, or Smartsheet for resource and dependency tracking.

Interested in this position?

Apply directly on the company website

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