Manager, Payer Integration

1 hour, 42 minutes ago
Full-time
Lead
Project and Program Management
Lyra Health

Lyra Health

Lyra Health is a global leader in mental health benefits, connecting companies and employees to world-class therapists and coaches. Their innovative platform offers fast, reliable access to evidence-based care for organizational well-being.

Health Care Providers & Services
1K-5K
Founded 2015
$627M raised

Description

  • Manage Payer Integration Managers and oversee health plan integrations through completion.
  • Serve as a cross-functional subject-matter expert for Lyra’s Health Plan Integration product, including training, problem-solving, and product input.
  • Support Health Plan Integration partnerships across business development, product design, and customer experience initiatives.
  • Participate in sales discussions to qualify and support product implementation with health plan customers.
  • Consult on payer integration and billing needs for future Lyra products and services.
  • Collaborate with Billing, Marketing, Product, Health Plan, Health System, Customer Support, and Provider teams to identify trends and improve processes.
  • Assist with documentation and communications for Health Plan Integration launches and ongoing support.
  • Build relationships with health plan stakeholders to facilitate integrations and customer support.
  • Resolve complex setup challenges across different health plans.
  • Adapt priorities and approaches in a fast-paced, ambiguous, and changing environment.

Requirements

  • 10+ years of experience in a high-growth, fast-paced environment.
  • College degree or equivalent applicable management experience.
  • Experience in the employer-sponsored health benefits space; health plan experience preferred.
  • Experience implementing digital products or services for customers, including coordination with health plans.
  • Strong project management skills and experience building scalable processes.
  • Excellent written, verbal, listening, relationship-building, and communication skills.
  • Ability to solve problems collaboratively and work effectively with multiple stakeholders.
  • Experience leading and supporting cross-functional teams.
  • Passion for mental health and improving the healthcare landscape.

Interested in this position?

Apply directly on the company website

Apply Now

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