Lucidya

Lucidya

Lucidya provides a leading platform for customer experience management in the Arab World, utilizing AI-driven social media analytics and monitoring tools to enhance strategic decision-making and improve brand performance across various social channels.

Media
51-250
Founded 2016
$7M raised

Description

  • Drive architectural decisions for high-scale CX SaaS systems.
  • Conduct and sign off on final design and implementation reviews.
  • Build and evolve production-grade backend services using Python or Ruby on Rails.
  • Ensure platform reliability, performance, and security at scale.
  • Partner closely with Product and AI teams to translate product vision into robust systems.
  • Mentor senior and mid-level engineers and elevate engineering standards.
  • Identify and resolve systemic technical risks proactively.
  • Champion engineering best practices across teams.
  • Design and deliver scalable, distributed backend systems.
  • Review and approve architecture proposals and critical pull requests.
  • Guide teams on microservices and event-driven patterns.
  • Optimize system performance, cost, and reliability.
  • Drive improvements in CI/CD, observability, and DevOps maturity.
  • Support secure, compliant enterprise-grade deployments.
  • Collaborate cross-functionally to unblock complex initiatives.
  • Leverage GenAI developer tools to accelerate delivery and code quality.

Requirements

  • 10+ years of backend engineering experience in production SaaS environments.
  • Proven hands-on expertise in Python or Ruby on Rails at scale.
  • Demonstrated ownership of large-scale distributed systems.
  • Strong experience with microservices and event-driven architectures.
  • Deep familiarity with AWS or equivalent cloud platforms.
  • Solid experience with Docker and Kubernetes in production.
  • Strong command of PostgreSQL and at least one of Redis or Elasticsearch.
  • Proven record of technical leadership and mentorship.
  • Excellent communication and stakeholder influence skills.
  • Practical experience using GenAI coding tools such as Copilot or ChatGPT to improve engineering velocity.
  • Experience building CX, social listening, or real-time engagement platforms is a strong plus.
  • Background in high-growth startup environments is preferred.
  • Experience improving DevOps maturity and CI/CD pipelines is preferred.
  • Exposure to observability stacks such as Prometheus, Grafana, or OpenTelemetry is preferred.
  • Public technical writing or open-source contributions are a plus.
  • Experience working in AI-enabled product environments is a plus.

Interested in this position?

Apply directly on the company website

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