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Integrations Specialist

6 hours, 16 minutes ago
United States
Full-time
Junior
Implementation Engineer
Customer and Technical Support
Digital Marketing HubSpot Influencer Marketing
Apply Now
LTK

LTK

LTK is a global technology platform that connects creators, brands, and shoppers to facilitate commerce across fashion, beauty, home, fitness, and more. Shop the latest trends, workwear ideas, wedding guest dresses, and travel looks curated by trusted ...

Internet Software & Services
1-10
View All Jobs 2

Description

  • Manage integrations for new brand partners on the LTK Platform and affiliate network platforms from start to finish.
  • Ensure accuracy throughout the onboarding, technical integration, and migration processes.
  • Troubleshoot brand issues and diagnose semi-technical problems during onboarding.
  • Educate brands and internal teams on workflows and answer operational questions.
  • Migrate brands from one affiliate network to another at the brand’s request.
  • Verify financial transactions and confirm alignment between LTK systems.
  • Partner with cross-functional teams to support onboarding and resolve complex issues.
  • Monitor brand commission rates, cookie windows, deactivations, and program qualification criteria.
  • Proactively identify opportunities to improve processes, efficiency, and customer satisfaction.
  • Create and maintain internal documentation and knowledge base resources related to workflows.

Requirements

  • 1-2 years of work experience in client management, SaaS customer support, or digital/affiliate marketing.
  • Experience communicating technical concepts to non-technical audiences.
  • Exceptional attention to detail.
  • Ability to work both independently and collaboratively.
  • Strong verbal and written communication skills.
  • Excellent organizational, analytical, technical acumen, and time management skills.
  • Experience working with affiliate networks.
  • Comfortable using spreadsheets, management tools, and reporting tools.
  • Experience working within defined SLAs.
  • Basic understanding of digital marketing technologies, social media, and influencer marketing.
  • Experience with Zendesk.
  • Experience with HubSpot.
  • Ability to leverage AI tooling in day-to-day tasks to optimize workflows and improve efficiency.
  • Comfortable interacting with brands, agency clients, network partners, and internal stakeholders.
  • Authorization to work in the U.S. is required; the company is not offering new visa sponsorships at this time.

Benefits

  • Remote-first, productivity-first work environment.
  • Competitive compensation and benefits package.
  • 401(k) with LTK company matching.
  • Medical, vision, and dental insurance.
  • Paid maternity leave and paid paternity leave.
  • Summer Fridays and flexible PTO.
  • Opportunity to join a leading global company in creator commerce.

Interested in this position?

Apply directly on the company website

Apply Now

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