Implementation Engineer

1 month, 2 weeks ago
Full-time
Junior
Customer and Technical Support
Inovalon

Inovalon

Inovalon provides cloud-based platforms that facilitate a data-driven transformation in the healthcare industry, enabling organizations to enhance clinical outcomes and financial performance through advanced analytics and large-scale data interconnecti...

IT Services
1K-5K
Founded 1998

Description

  • Work with customers and end users to gather requirements, clarify data readiness, and communicate file format specifications during implementation and conversion.
  • Perform system and data analysis, troubleshoot conversion errors, assess downstream impact, and document root cause findings.
  • Build and configure systems from design specifications and validate that configurations meet requirements.
  • Maintain project deliverables within the assigned scope of work.
  • Participate in an on-call rotation to support planned conversion events outside standard business hours, including evenings and weekends.
  • Collaborate across the full client lifecycle, including implementation, go-live, and optimization.
  • Adhere to confidentiality, HIPAA, regulatory, and other applicable policies and procedures.
  • Maintain compliance with Inovalon policies, procedures, and mission requirements.

Requirements

  • Minimum 2 years of experience on technical projects in a consulting, analyst, developer, or solution engineering capacity.
  • Hands-on experience with web services, APIs, and system integrations.
  • Proficiency in SQL.
  • Familiarity with data normalization principles, flat file formats, and data conversion processes.
  • Comfort working with technical tools such as development environments, system configuration, and log or source code analysis.
  • Strong analytical and problem-solving skills, including root cause analysis and clear documentation of findings.
  • Effective written and verbal communication skills with the ability to translate technical concepts for non-technical stakeholders.
  • Demonstrated ability to manage multiple workstreams and deliverables in a project environment.
  • Strong customer-facing communication skills and the ability to stay composed and professional under time-sensitive conditions.
  • Healthcare technology experience is a plus, but not required.
  • Curiosity and willingness to develop domain expertise are expected.
  • Bachelor’s degree in Computer Science, Information Technology, or a related technical field is strongly preferred.
  • Equivalent healthcare technology experience may be considered in lieu of a degree.
  • Must be authorized to work in the United States; immigration sponsorship is not available for this role.

Benefits

  • Equal opportunity workplace with a strong culture of inclusion.
  • Opportunity to join a mission-driven company focused on improving healthcare outcomes and economics.
  • Consideration of qualified applicants even if they do not meet every listed qualification.
  • Potential flexibility for candidates with equivalent healthcare technology experience in lieu of a degree.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Digital Coordinator (BIM Coordinator / Customer Engineer Coordinator)

Willow 51-250 Construction & Engineering

Willow is seeking a Customer Engineering individual contributor to coordinate cross-functional Digital Twin deployments for complex buildings, ensuring accurate delivery while supporting strategic customer accounts and product growth.

SQL
18 hours, 6 minutes ago

Customer Onboarding Specialist

PushPress 51-250 Hotels, Restaurants & Leisure

PushPress is hiring a Customer Onboarding Specialist to guide boutique fitness businesses through setup and launch across its gym management, CRM, marketing automation, and website products, helping customers reach value quickly and remain successful.

CRM HubSpot
1 day, 17 hours ago

2026 - 1611 - Associate Technical Consultant

Highstreet IT 51-250 Internet Software & Services

An Oracle Cloud Technical Consultant designs, develops, integrates, and supports ERP, HCM, SCM, and related Oracle Cloud solutions throughout the full project lifecycle.

HDL REST API
1 day, 18 hours ago

Onboarding Coach - Guest Experience

Cloudbeds 251-1K Internet Software & Services

Cloudbeds is seeking a remote Whistle Onboarding Coach in LATAM or the Philippines to implement its hospitality messaging platform, tailor solutions to client needs, and support successful customer adoption.

CRM Email Marketing Salesforce
4 days, 18 hours ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers