Loop Returns

Loop Returns

Loop Returns is a return management platform that revolutionizes the post-purchase experience, saving time and money for ecommerce brands while driving customer loyalty.

Internet Software & Services
51-250
Founded 2017
$125M raised

Description

  • Lead a team of five DevOps engineers and own infrastructure and pipeline delivery.
  • Design self-service workflows that let product teams provision infrastructure, monitor systems, and release safely.
  • Evolve Kubernetes deployment patterns such as blue/green, canary, feature-flag, and immutable releases.
  • Lead disaster recovery strategy, including multi-region architecture, cross-region replication, and global traffic management.
  • Implement reliability practices including SLOs, error budgets, chaos testing, and auto-remediation playbooks.
  • Mentor and develop DevOps, DBA, and SecOps team members and grow future engineering leaders.
  • Partner with product engineering, data, and other stakeholders to align roadmaps and improve velocity.
  • Contribute hands-on by writing Terraform, optimizing Kubernetes/Helm, reviewing merge requests, and supporting incident response.

Requirements

  • 2+ years of DevOps leadership experience managing DevOps or SRE teams.
  • 7+ years of hands-on platform or infrastructure experience.
  • Experience building internal platforms or portals that enabled self-service at scale.
  • Strong AWS experience designing and operating multi-region, high-throughput systems.
  • Expertise with CI/CD, Infrastructure as Code, Terraform, and Kubernetes.
  • Experience with GitLab CI or similar tools, progressive delivery, policy-as-code, and secrets management.
  • Deep observability experience with metrics, tracing, logging, alerting, and Datadog or similar tools.
  • Familiarity with cloud security best practices, least-privilege access, and PCI, SOC 2, or GDPR environments.
  • Empathetic leadership style with experience fostering psychological safety, inclusion, feedback, and accountability.

Interested in this position?

Apply directly on the company website

Apply Now

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