Solutions Consultant

4 hours, 38 minutes ago
Full-time
Mid Level
Customer and Technical Support
Loadsmart

Loadsmart

Loadsmart is a logistics solutions provider automating freight transportation with innovative technology to move more efficiently.

Air Freight & Logistics
251-1K
$346M raised

Description

  • Partner with sales representatives to understand prospect goals, pain points, and operational requirements.
  • Conduct discovery sessions to gather transportation, logistics, and systems integration requirements.
  • Develop and deliver tailored product demonstrations and presentations for the proposed TMS solution.
  • Create solution proposals, process flow diagrams, integration architecture overviews, and Statements of Work.
  • Translate customer business requirements into solution designs using TMS configuration, API integrations, and reporting tools.
  • Collaborate with product management and engineering to confirm solution feasibility and alignment with the product roadmap.
  • Support handoff from sales to delivery by partnering with customer success and account management teams.
  • Organize technical resources, scope necessary development, and provide subject matter expertise during early implementation stages.
  • Participate in testing, validation, and go-live planning as needed.
  • Act as a trusted advisor after implementation and provide Tier 2 support for integration and troubleshooting issues.

Requirements

  • 4+ years of experience in solutions engineering, solutions architecture, or technical project management working directly with customers and multiple technical teams.
  • Proven experience with SaaS software implementation and systems integrations.
  • Experience with system integration design, implementation, and testing using EDI and API.
  • Strong written and verbal communication skills.
  • Excellent customer service skills.
  • Ability to clearly define and deliver technical solutions that drive client satisfaction and business results.
  • Native or highly proficient English language skills.
  • First-hand experience working with a TMS system is a plus.
  • Applicants must be currently authorized to work in the United States on a full-time basis.
  • Loadsmart will not sponsor applicants for work visas.

Benefits

  • Competitive base salary.
  • Extremely competitive equity package.
  • Unlimited PTO and sick days through Loadie Time Off.
  • Comprehensive medical, dental, and vision insurance.
  • 401(k) match.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Solution Expert

360Learning 251-1K Diversified Consumer Services

360Learning is hiring a Solution Expert to support strategic enterprise customers in the run phase by translating complex needs into scalable platform solutions and professional services.

Trello
4 hours, 23 minutes ago

Technical Implementation Manager

Arbital Health 51-200 Technology, Information and Internet

Arbital Health is seeking a Technical Implementation Manager to lead client onboarding and platform deployments for its value-based care technology platform.

Apache Airflow AWS Databricks Microservices Python R SFTP SQL
4 hours, 38 minutes ago

Technical Implementation Consultant

Cority 251-1K Chemicals

Cority is hiring a technical implementation specialist to support client projects for its EHS+ platform, translating complex technical requirements into successful go-lives for enterprise customers.

FTP JavaScript JIRA Oracle PowerShell REST API SFTP SOAP SQL
4 hours, 38 minutes ago

Technical Implementation Consultant

Cority 251-1K Chemicals

Cority is seeking a technical implementation specialist to support client projects for its EHS+ platform, guiding integrations, configurations, and technical delivery from implementation through go-live.

FTP JavaScript JIRA Oracle PowerShell REST API SFTP SOAP SQL
4 hours, 38 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers