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Solutions Consultant

4 hours, 38 minutes ago
United States
Full-time
Mid Level
Implementation Consultant
Customer and Technical Support
Apply Now
Loadsmart

Loadsmart

Loadsmart is a logistics solutions provider automating freight transportation with innovative technology to move more efficiently.

Air Freight & Logistics
251-1K
$346M raised
View All Jobs 16

Description

  • Partner with sales representatives to understand prospect goals, pain points, and operational requirements.
  • Conduct discovery sessions to gather transportation, logistics, and systems integration requirements.
  • Develop and deliver tailored product demonstrations and presentations for the proposed TMS solution.
  • Create solution proposals, process flow diagrams, integration architecture overviews, and Statements of Work.
  • Translate customer business requirements into solution designs using TMS configuration, API integrations, and reporting tools.
  • Collaborate with product management and engineering to confirm solution feasibility and alignment with the product roadmap.
  • Support handoff from sales to delivery by partnering with customer success and account management teams.
  • Organize technical resources, scope necessary development, and provide subject matter expertise during early implementation stages.
  • Participate in testing, validation, and go-live planning as needed.
  • Act as a trusted advisor after implementation and provide Tier 2 support for integration and troubleshooting issues.

Requirements

  • 4+ years of experience in solutions engineering, solutions architecture, or technical project management working directly with customers and multiple technical teams.
  • Proven experience with SaaS software implementation and systems integrations.
  • Experience with system integration design, implementation, and testing using EDI and API.
  • Strong written and verbal communication skills.
  • Excellent customer service skills.
  • Ability to clearly define and deliver technical solutions that drive client satisfaction and business results.
  • Native or highly proficient English language skills.
  • First-hand experience working with a TMS system is a plus.
  • Applicants must be currently authorized to work in the United States on a full-time basis.
  • Loadsmart will not sponsor applicants for work visas.

Benefits

  • Competitive base salary.
  • Extremely competitive equity package.
  • Unlimited PTO and sick days through Loadie Time Off.
  • Comprehensive medical, dental, and vision insurance.
  • 401(k) match.

Interested in this position?

Apply directly on the company website

Apply Now

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