LivePerson

LivePerson

LivePerson is a global leader in Conversational AI, offering real-time intelligent customer engagement solutions through their platform, LiveEngage, for over 18,000 clients worldwide.

Internet Software & Services
1K-5K
Founded 1995

Description

  • Architect, design, and implement business software and underlying APIs.
  • Work with Product Management to create delightful user experiences.
  • Build platform-independent code that runs across multiple browsers and operating systems.
  • Participate in architecture, coding, testing, and deployment decisions.
  • Produce engineering specifications, delivery estimates, and implement solutions from product requirements.
  • Provide technical documentation for implemented solutions.
  • Collaborate with peers on specifications, code reviews, and testing.
  • Write unit and automated end-to-end tests to improve code quality and coverage.
  • Meet engineering KPIs on a weekly basis.
  • Communicate with customers and partners to deliver business and engineering value.
  • Participate in daily standups, sprint planning, grooming sessions, and retrospectives.

Requirements

  • 5+ years of experience writing code with TypeScript, JavaScript, Node.js, or equivalent frameworks.
  • Experience building applications using MongoDB.
  • Experience with data aggregation models for multiple data sources.
  • Experience building enterprise-class multi-tenant SaaS application platforms.
  • Experience working with Google Cloud Platform, AWS, or Microsoft Azure.
  • Experience with testing frameworks such as Jest, Mocha, or Nock.
  • Experience instrumenting code to gather production performance metrics.
  • Experience with Agile development methodology.
  • Experience integrating telephony, CRM, or CTI applications is preferred.
  • MEAN stack experience is preferred.
  • Ability to work independently with minimal supervision.
  • Experience building enterprise-grade software products.
  • Strong understanding of process, automation, and efficiency.
  • Strong communication skills and willingness to interact directly with customers.
  • Strong problem-solving skills, including collaboration with third-party engineering teams.

Benefits

  • Salary range of $130,000 to $160,000 USD.
  • Medical, dental, and vision insurance.
  • Access to wellness resources and a confidential Employee Assistance Program (EAP).
  • 401(k) retirement plan with a 4% employer match.
  • HSA and FSA plans for pre-tax health expenses.
  • Employee Stock Purchase Program (ESPP) with a discount on company shares.
  • Additional insurance coverage including life, AD&D, disability, legal, identity theft, and critical illness insurance.
  • Access to internal professional development resources.
  • Flexible paid time off and paid public holidays.
  • Generous parental leave, including maternity/paternity support and fertility services.
  • Fully remote work environment with optional access to WeWork space.

Interested in this position?

Apply directly on the company website

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