LightFeather

LightFeather

LightFeather is a pioneering consulting firm specializing in DevSecOps and system modernization, empowering organizations with innovative IT solutions for continuous business value.

Internet Software & Services
51-250
Founded 2018

Description

  • Lead the design, configuration, development, and deployment of ServiceNow applications.
  • Develop and enhance ServiceNow modules such as ITSM, ITOM, HRSD, App Engine, and Service Portal.
  • Create and manage workflows, business rules, UI policies, ACLs, and automation scripts.
  • Build custom widgets and UI components for the Service Portal.
  • Lead integrations with external systems using REST APIs, SOAP APIs, MID Server, Integration Hub, and third-party connectors.
  • Ensure platform security, compliance, RBAC, and data governance best practices.
  • Mentor and lead ServiceNow developers by providing technical guidance and oversight.
  • Collaborate with stakeholders and business analysts to translate requirements into scalable solutions.
  • Troubleshoot platform issues, optimize performance, and perform root cause analysis.
  • Participate in Agile ceremonies including sprint planning, backlog grooming, and daily stand-ups.

Requirements

  • U.S. citizenship is required to obtain and maintain a Public Trust security clearance.
  • Active DHS Public Trust clearance or higher.
  • 6+ years of hands-on ServiceNow platform development and administration experience.
  • ServiceNow Certified System Administrator (CSA).
  • Strong expertise in ServiceNow App Engine and custom application development.
  • Advanced experience with Service Portal development, widget customization, and UI scripting.
  • Experience integrating ServiceNow with external systems using REST, SOAP, and third-party APIs.
  • Experience working in Agile environments with tools like Jira or Azure DevOps.
  • Strong scripting skills in JavaScript, GlideScript, and Flow Designer.
  • Experience with HR Service Delivery (HRSD) solutions is preferred.
  • Deep expertise in ServiceNow platform architecture and solution design is preferred.
  • Proficiency with Integration Hub and complex API-based integrations is preferred.
  • Excellent communication, stakeholder management, presentation, leadership, and mentoring skills.
  • Strong problem-solving, analytical thinking, troubleshooting, and conflict resolution abilities.

Benefits

  • Fully remote work arrangement.
  • Full-time position.
  • Salary of $90,000–$115,000 annually, based on experience.

Interested in this position?

Apply directly on the company website

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