Assistant Clinical Manager - NP

2 weeks, 6 days ago
Full-time
Mid Level
Operations
LifeMD

LifeMD

LifeMD offers a comprehensive telehealth platform that connects patients with board-certified doctors for primary, specialty, and urgent care services, enabling secure online consultations and access to medications for various health conditions, includ...

Health Care Providers & Services
51-250
Founded 1994

Description

  • Supervise and support a distributed team of Nurse Practitioners providing telehealth care across multiple specialties.
  • Provide real-time clinical guidance and escalation support for complex patient cases.
  • Ensure adherence to evidence-based guidelines, company protocols, and patient safety standards.
  • Assist with onboarding, training, and ongoing education for Nurse Practitioners.
  • Conduct performance evaluations, chart reviews, and competency assessments.
  • Mentor clinicians to improve clinical decision-making, documentation quality, and patient experience.
  • Address performance concerns and support corrective action plans when needed.
  • Perform routine chart audits and help maintain documentation accuracy and compliance.
  • Partner with operations to improve provider scheduling, coverage, patient flow, and overall efficiency.
  • Collaborate with product, engineering, pharmacy, customer support, compliance, and legal teams on platform improvements, protocols, and regulatory readiness.

Requirements

  • Active, unrestricted Nurse Practitioner license in at least one U.S. state; multi-state licensure preferred.
  • National board certification, such as FNP or AGNP.
  • 3+ years of clinical experience, including telehealth experience.
  • 1+ year of experience in a leadership, supervisory, or lead clinician role.
  • Strong knowledge of telehealth regulations across multiple states.
  • Experience in at least one core service line: urgent care, weight management, men’s health, or women’s health.
  • Licensure in multiple states, or willingness to obtain it, is preferred.
  • Experience managing distributed or remote clinical teams is preferred.
  • Familiarity with EMR/EHR systems and telehealth platforms is preferred.
  • Background in quality assurance, chart auditing, or clinical operations is preferred.

Benefits

  • Salary of $165,000-$170,000 plus a $10,000 annual target bonus.
  • Medical, dental, and vision health care plan.
  • Roth 401(k) retirement plan.
  • Basic, voluntary, and AD&D life insurance.
  • Flexible PTO policy.
  • Paid holidays.
  • Short-term disability coverage.
  • Training and development opportunities.

Interested in this position?

Apply directly on the company website

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