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Virtual Assistant (PTE) [2620-244751]

1 week, 2 days ago
Philippines
Full-time
Junior
Virtual Assistant
Customer and Technical Support
Apply Now
LevelUp

LevelUp

LevelUp: WordPress specialists offering maintenance, development, and support plans for businesses. 21-day free trial available for product support and business growth.

Internet Software & Services
51-250
Founded 2017
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Description

  • Respond to customer inquiries using a provided FAQ and response guide to ensure accurate and consistent communication.
  • Handle phone calls as needed to assist customers and address concerns promptly and professionally.
  • Schedule appointments on the owner’s calendar for inquiries that require a more in-depth discussion or consultation.
  • Manage and organize email correspondence to ensure timely responses and follow-ups.
  • Perform data entry tasks with a high degree of accuracy.
  • Assist in streamlining workflows to improve operational efficiency.

Requirements

  • Proven experience as a Virtual Assistant or in a similar administrative support role.
  • Proficiency in calendar management and scheduling tools.
  • High proficiency in office software, such as MS Office and Google Workspace.
  • Excellent data entry skills with keen attention to detail.
  • Strong organizational, time-management, and problem-solving skills.
  • Ability to work independently, prioritize tasks, and meet deadlines.
  • High degree of discretion and ability to handle confidential information.
  • Exceptional written and verbal communication skills with a strong command of the English language.
  • A positive, professional, and pleasant customer service attitude.
  • A proactive, can-do approach to work.
  • Background or interest in the wedding, planning, or event industry is preferred.
  • Ability to work fully remote and follow the required schedule of 5:30am to 9:30am Philippines Standard Time.

Benefits

  • Fully remote work setup.
  • Company culture that emphasizes team well-being.
  • Good work-life balance.
  • Respectful work environment.
  • Salary of ₱12,500 - ₱22,000 per month.

Interested in this position?

Apply directly on the company website

Apply Now

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