Medical Virtual Assistant (Front Desk | Mental Health)

2 hours, 26 minutes ago
Full-time
Junior
Customer and Technical Support
Winning Assistants

Winning Assistants

Winning Assistants specializes in providing HIPAA certified virtual assistants to healthcare professionals, enabling them to efficiently manage administrative tasks such as medical billing, coding, and patient communications, thereby allowing clients t...

Health Care Providers & Services

Description

  • Manage patient intake processes for new and existing patients.
  • Process prior authorizations and support insurance-related administrative tasks.
  • Monitor, triage, and manage incoming emails.
  • Conduct basic insurance verification during the intake process.
  • Check patients in according to the clinic's workflow.
  • Answer phone calls and assist with front desk operations as needed.
  • Support daily administrative operations for a mental health practice.
  • Work with patients and coordinate front desk tasks in a remote setting.

Requirements

  • Healthcare administration experience.
  • Familiarity with insurance verification processes.
  • Experience with patient intake processes.
  • Strong English communication skills, both written and verbal.
  • Highly organized and detail-oriented.
  • Ability to learn and follow front desk workflows.
  • Proficiency in AdvancedMD.
  • Experience in mental health services, medical reception, front desk, medical assistant, patient coordinator, intake coordinator, prior authorization specialist, or medical virtual assistant roles is preferred.
  • Must be proficient in speaking and writing English very clearly.
  • Must have relevant work experience.
  • Must be able to submit an NBI clearance and/or Local Police Clearance background check before onboarding.
  • Must be available for video meetings with camera on when needed.
  • Reliable laptop or desktop computer.
  • High-speed internet connection with a minimum of 25 Mbps.
  • Noise-canceling headset.
  • Webcam for virtual meetings.
  • Quiet, professional workspace.

Benefits

  • Dedicated HR and contractor support for questions, guidance, contract matters, and client communication.
  • Optional premium VPN access for added privacy and security.
  • HIPAA and cybersecurity training plus certification provided.
  • Access to top 1% VA performance training on communication, client management, productivity systems, and best practices.
  • Client-approved U.S. holidays off, subject to client needs and schedule.
  • Client-approved paid or unpaid time off may be available if offered by the client.
  • Access to templates, workflow guides, productivity tools, and client-specific SOP support.
  • Optional performance-based incentives, bonuses, increased hours, or other client-approved allowances may be available.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Medical Virtual Assistant & Scribe (eClinicalWorks Expert)

Staffing For Doctors Health Care Providers & Services

Medical Virtual Assistant & Scribe for Rheumatology, Internal Medicine, and Telemedicine practices, responsible for supporting live clinical documentation and chart management in eClinicalWorks.

HIPAA
2 hours, 11 minutes ago

Marketplace & Admin VA

NeoWork 51-250 Professional Services

Part-Time Marketplace & Operations Coordinator at a restaurant equipment distribution company, managing online listings, customer communication, and administrative operations in a remote, owner-operated environment.

E-commerce
2 hours, 41 minutes ago

Virtual Assistant

Remote Recruitment 11-50 Professional Services

A South Africa-based Virtual Assistant will support a remote team by managing administrative operations, communications, scheduling, and day-to-day coordination to keep work running smoothly.

2 hours, 56 minutes ago

Virtual Assistant – Tech Setup & Digital Infrastructure

Assist World IT Services

Assist World is hiring a part-time remote Virtual Assistant to build and organize a UK-based coach’s digital infrastructure from scratch, centered on launching her website, book, and online course.

CRM DNS Facebook Ads Shopify
7 hours, 41 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers