Account Manager

1 month ago
Full-time
Junior
Customer and Technical Support
Label Your Data

Label Your Data

Label Your Data provides professional data annotation services for AI, specializing in Computer Vision and NLP annotation, data classification, and validation.

Internet Software & Services
51-250
Founded 2020

Description

  • Act as the primary point of contact for assigned clients and maintain strong collaboration.
  • Manage annotation teams to ensure smooth execution and timely delivery of projects.
  • Work simultaneously with clients from a diverse range of industries.
  • Monitor team discipline and help maintain a strong corporate culture within the team.
  • Track key metrics to measure client request success and team performance.
  • Identify areas for improvement and automation in project workflows.
  • Proactively mediate and resolve client and annotator concerns or issues.
  • Train annotation teams and supervisors.

Requirements

  • Excellent Ukrainian and English skills, at least C1 level in both spoken and written communication.
  • 2-3 years of experience in the tech service industry, ideally in account or project management.
  • Ability to manage multiple accounts and prioritize tasks effectively.
  • Proven experience in long-term project planning.
  • Exceptional communication and interpersonal skills for building client relationships.
  • Strong leadership skills with the ability to manage and motivate a team.
  • Excellent negotiation and conflict resolution skills.
  • Mature and responsible attitude.
  • Innovative mindset and flexibility.
  • Experience as a Team Lead or Supervisor in IT outsourcing companies (preferred).
  • Experience working with AI, data labeling, or machine learning projects (preferred).
  • Desire to advance in AI and annotation services (preferred).

Benefits

  • Competitive monthly rate in USD.
  • Business hours.
  • Opportunity to work fully remotely.
  • Greenhouse conditions for self-development.
  • Inclusive international environment.
  • Paid intensive training and trial period.
  • Responsive management focused on growth and long-term cooperation.

Interested in this position?

Apply directly on the company website

Apply Now

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