Kyivstar

Kyivstar is the leading national operator in Ukraine, providing quality mobile communication to over 26 million subscribers. As a driver of innovation and social responsibility, Kyivstar is part of the international VEON group, focusing on projects for...

Wireless Telecommunication Services

Telecommunication Services

1K-5K (4000)

Founded 1994

$1600M raised

24 open positions

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Business Analyst (Microsoft Power Platform)

2 hours, 8 minutes ago

Ukraine

Full-time

Mid Level

Business Analyst

Data Science and Analytics

Confluence Power BI REST API SQL

Apply Now

Kyivstar

Wireless Telecommunication Services

1K-5K

Founded 1994

$1600M raised

View All Jobs 24

Description

Interact with internal and external stakeholders from first contact through handoff of the final solution.
Gather, analyze, and structure business requirements to identify the actual business need behind requests.
Run discovery sessions, interviews, and workshops with business users.
Manage stakeholder expectations regarding functionality, delivery timelines, and platform limitations.
Prepare functional specifications, technical requirements, and AS-IS / TO-BE business process descriptions.
Break down requirements into user stories and tasks with acceptance criteria.
Describe integration scenarios, data flows, and interactions between systems.
Create role and access-right matrices for solutions built on Dataverse.
Collaborate with the development team on requirement clarification, planning, and backlog prioritization.
Perform UAT with customers, analyze defects, and verify delivered functionality against requirements.
Participate in sprint reviews and retrospectives.
Maintain project documentation, knowledge base materials, and user instructions.
Analyze solution effectiveness and prepare management reporting on project status, risks, and metrics.

Requirements

3+ years of experience as a Business Analyst or System Analyst in IT.
Practical experience gathering, analyzing, and documenting business requirements in an enterprise environment.
Experience describing business processes and creating functional specifications and technical requirements.
Ability to decompose requirements into user stories and define acceptance criteria.
Understanding of the Microsoft Power Platform ecosystem, including Power Apps, Power Automate, Power Pages, Power BI, and Dataverse.
Knowledge of low-code platform capabilities and limitations.
Basic understanding of Dataverse tables, relationships, security model, and access roles.
Understanding of system integration principles, including REST API, Connectors, and Data Flows.
Experience working with SharePoint as a documentation platform and data source.
Hands-on experience with documentation and task management tools such as Confluence, SharePoint, and Planner.
Proficiency with Microsoft 365 tools, including Excel, Word, PowerPoint, and Teams.
Higher education in IT, business analysis, management, or a related field.
Fluent Ukrainian language skills.
Intermediate English (B1) for documentation and vendor communication.
Strong communication skills, analytical thinking, attention to detail, and the ability to work effectively on multiple projects at once.
Practical experience with Power Apps and Power Automate (preferred).
Understanding of Copilot Studio, Power Virtual Agents, and AI Builder (preferred).
Basic SQL knowledge (preferred).
Knowledge of ITIL and ITSM approaches (preferred).
Certifications such as CBAP, CCBA, PMI-PBA, or similar (preferred).
Experience in telecom companies or large enterprise environments (preferred).
Experience with ITSM solutions (preferred).
Experience writing user guides, training materials, and conducting user training (preferred).
Experience working with distributed teams (preferred).
Presentation, facilitation, stakeholder management, negotiation, and scope management skills (preferred).

Benefits

Remote or office-based work, with workspace support provided.
Remote onboarding.
Performance bonuses, annual or quarterly depending on the role.
Access to internal learning resources, partner programs, and a company library.
Health and life insurance for employees.
Wellbeing program and corporate psychologist support.
Mobile phone service compensation from Kyivstar.

Interested in this position?

Apply directly on the company website

Apply Now

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