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Systems Coordinator (Part- Time)

1 hour, 13 minutes ago
South Africa
Full-time
Junior
Business Analyst
Customer and Technical Support
CRM HIPAA
Apply Now
Reworks Solutions

Reworks Solutions

ReWorks Solutions provides rigorously vetted, native English-speaking remote professionals backed by white-glove management and proactive support.

Internet Software & Services
View All Jobs 56

Description

  • Configure and maintain client accounts, provider profiles, permissions, templates, and workflows in the EHR system.
  • Maintain accurate, complete, and timely client, provider, clinical, CRM, and practice management records.
  • Collaborate with clinical teams to gather, verify, and enter required information.
  • Support provider onboarding by configuring accounts and completing required documentation.
  • Provide first-line support for EHR issues, investigate problems, escalate technical matters, and monitor resolutions.
  • Test system configurations, workflows, and enhancements before implementation.
  • Identify workflow improvements that increase EHR efficiency, usability, and data quality.
  • Develop and maintain SOPs, user guides, and system documentation.
  • Conduct data validation, system audits, compliance reviews, and quality assurance activities.
  • Protect confidential information and ensure systems are managed according to HIPAA requirements and company policies.

Requirements

  • 2–3 years of experience working with EHR systems in a healthcare environment.
  • Hands-on experience with CentralReach is essential.
  • Experience in healthcare, ABA, behavioral health, or medical administration is essential.
  • Strong understanding of EHR configuration, data management, and clinical workflows.
  • Experience maintaining client and provider records in an EHR system.
  • Experience with CRM, practice management, or healthcare software platforms.
  • Strong technical troubleshooting and problem-solving skills.
  • Exceptional organization, attention to detail, and ability to manage multiple priorities independently.
  • Excellent written and verbal English communication skills.
  • Proficiency with Microsoft Office and Google Workspace.
  • Ability to handle confidential information in accordance with HIPAA and company policies.

Benefits

  • Full-time remote work.
  • Working hours aligned with the US, 9:00 a.m.–5:00 p.m. EST.
  • Salary paid in South African Rand (ZAR).

Interested in this position?

Apply directly on the company website

Apply Now

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