Business Analyst (Creatio)

1 month, 3 weeks ago
Full-time
Junior
Data Science and Analytics
Kyivstar

Kyivstar

Kyivstar is the leading national operator in Ukraine, providing quality mobile communication to over 26 million subscribers. As a driver of innovation and social responsibility, Kyivstar is part of the international VEON group, focusing on projects for...

Wireless Telecommunication Services
1K-5K
Founded 1994
$1600M raised

Description

  • Collaborate with stakeholders to gather and document business and functional requirements.
  • Analyze and model business processes and recommend improvements using Creatio tools.
  • Configure and customize Creatio applications using low-code and no-code tools.
  • Support the full project lifecycle from requirements gathering through testing and deployment.
  • Develop user stories, acceptance criteria, and test cases.
  • Work closely with developers, QA, and solution architects to ensure alignment.
  • Conduct UAT sessions and end-user training.
  • Maintain system documentation and knowledge base articles.
  • Advocate for no-code best practices within the broader Creatio ecosystem.

Requirements

  • 2+ years of experience as a Business Analyst, preferably in CRM or BPM systems.
  • 1+ year of hands-on experience with the Creatio platform (CRM or Studio version).
  • Strong understanding of business process management (BPMN), CRM principles, and workflow automation.
  • Experience eliciting requirements, writing specifications, and facilitating workshops.
  • Familiarity with Agile/Scrum methodologies and project management practices.
  • Basic understanding of low-code development and Creatio’s no-code configuration tools.
  • Excellent communication, collaboration, analytical, and problem-solving skills.
  • Bachelor’s degree in Business Administration, Information Systems, Computer Science, or a related field.
  • Creatio Business Analyst certification is a plus.
  • Experience with Creatio Marketplace solutions or integration tools such as REST API and OData is a plus.
  • Knowledge of relational databases such as PostgreSQL or MS SQL and data modeling is a plus.
  • Experience with data visualization or reporting tools such as Power BI or Tableau is a plus.

Benefits

  • Office or remote work options, depending on your preference.
  • Remote onboarding.
  • Performance bonuses, annual or quarterly depending on the role.
  • Access to company library, internal resources, and partner learning programs.
  • Health and life insurance.
  • Wellbeing program and corporate psychologist support.
  • Reimbursement of Kyivstar mobile communication expenses.

Interested in this position?

Apply directly on the company website

Apply Now

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