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Claude AI & Automation Specialist LATAM

2 hours, 9 minutes ago
Chile, Ecuador, Guatemala, Panama, Peru, Uruguay
Full-time
Lead
AI (Artificial Intelligence)
Artificial Intelligence and Machine Learning
JavaScript JSON NetSuite OAuth Python REST API Shopify
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Koi Limited

Koi Limited

Textiles, Apparel & Luxury Goods
11-50
Founded 2012
View All Jobs 20

Description

  • Design, build, and maintain Claude-powered automations that deliver measurable time and cost savings.
  • Develop multi-step workflows that integrate Claude with existing business systems and tools.
  • Design and implement agent-based architectures, including sub-agents and orchestration agents, for complex business processes.
  • Build and maintain reusable prompt templates, Claude Projects, custom skills, and automation patterns.
  • Evaluate and implement automation platforms such as Make and n8n alongside Claude to create end-to-end workflows.
  • Document automations clearly, including logic, dependencies, and maintenance requirements.
  • Monitor automation performance and iterate to improve output quality and reliability.
  • Identify and prioritise manual, repetitive, or inefficient processes across departments for automation.
  • Design and deliver training programmes, guides, and coaching to upskill team members in effective AI usage.
  • Act as the central point of contact for AI-related questions, requests, and project scoping across the business.
  • Partner with the Systems & Data team to ensure AI solutions integrate cleanly with existing data pipelines and platforms.
  • Report progress, impact, and learnings to leadership on a regular basis.

Requirements

  • Demonstrable deep expertise with Claude across Chat, Cowork, and Code.
  • Proven track record of using AI to automate business processes and deliver measurable efficiency gains.
  • Strong prompt engineering skills with the ability to design, test, and iterate on complex prompts.
  • Experience designing and building agent-based workflows, including sub-agents and orchestration agents.
  • Experience training and upskilling non-technical team members in AI tools and workflows.
  • Comfortable with light coding, including APIs (REST, webhooks, OAuth), JSON, and basic scripting such as Python or JavaScript.
  • Strong understanding of workflow automation concepts, including triggers, conditions, data mapping, and error handling.
  • Excellent analytical and problem-solving skills with the ability to break down complex processes into automatable steps.
  • Strong written and spoken English with the ability to create clear documentation and training materials.
  • Ability to communicate technical concepts and AI capabilities clearly to non-technical stakeholders.
  • Self-directed and structured working style, able to manage workload independently in a remote environment aligned with UK business hours.
  • Naturally curious with a bias toward continuous improvement and staying ahead of the evolving AI landscape.
  • Experience with automation platforms such as Make, n8n, Zapier, or similar tools (desirable).
  • Familiarity with other AI platforms and models such as OpenAI, Gemini, or Perplexity, with the ability to compare capabilities objectively (desirable).
  • Experience working with e-commerce platforms, particularly Shopify (desirable).
  • Familiarity with ERP systems, particularly NetSuite (desirable).
  • Experience with iPaaS or middleware platforms for system integration (desirable).
  • Understanding of e-commerce operations including order management, inventory, and customer lifecycle (desirable).
  • Experience working in or with D2C or multi-brand retail businesses (desirable).
  • Familiarity with MCP (Model Context Protocol) or similar AI integration standards (desirable).
  • Experience building or managing Claude Projects, custom skills, or agents (desirable).

Benefits

  • Salary of $4,000 USD per month.
  • Fully remote role for LATAM-based candidates aligned with UK business hours.
  • Full training on Koin’s internal systems, tools, and operational processes.
  • Strong career development opportunity as the company expands its AI capability.
  • Opportunity to define and own a new capability within a fast-growing international e-commerce business.
  • Direct exposure to leadership and the chance to shape AI strategy from the ground up.
  • Opportunity to work across multiple brands, markets, and business functions.
  • Supportive and collaborative working environment with a strong focus on innovation.
  • Access to Claude Pro and all necessary AI tooling to perform the role effectively.

Interested in this position?

Apply directly on the company website

Apply Now

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