Sr. Solutions Engineer, Mid- Enterprise

3 weeks, 1 day ago
Full-time
Senior
Software Development
Klaviyo

Klaviyo

Klaviyo offers intelligent email marketing, SMS, and automation services for ecommerce businesses, empowering brands to personalize customer interactions and drive growth.

IT Services
1K-5K
Founded 2012

Description

  • Own technical strategy for complex Mid-Enterprise opportunities with multiple stakeholders and competitive pressures.
  • Lead advanced technical discovery to uncover pain points and identify differentiation opportunities.
  • Host technical workshops that align solutions to business outcomes and influence executive decision-making.
  • Architect and execute Proof of Value plans that drive technical selection over competitors.
  • Partner with account executives on deal strategy by bringing competitive intelligence and industry expertise.
  • Serve as a subject matter expert in marketing technology, CDPs, AI-driven personalization, analytics, and eCommerce.
  • Collaborate with R&D to drive product improvements and help shape the roadmap based on customer engagements.
  • Create high-impact content for the SA Learning Library and mentor peers through example.
  • Build prototypes and proof-of-concepts that demonstrate Klaviyo’s differentiation.
  • Use AI tools and automation to scale impact and improve customer outcomes.

Requirements

  • 4+ years in Solutions Engineering or Pre-Sales.
  • 4+ years leading technical strategy in high-complexity enterprise deals worth 6-7 figures with minimal oversight.
  • 4+ years of experience across modern development stacks, including Python, Node.js, React, RESTful APIs, SQL, and exposure to mobile development.
  • Familiarity with AI-assisted development tools such as Codex and Claude Code, plus emerging patterns like MCP.
  • Strong domain knowledge in marketing automation, CDPs, eCommerce systems, analytics, or data engineering.
  • Advanced discovery and requirements-gathering skills in multi-layered stakeholder environments.
  • Executive presence and exceptional communication skills across executive and developer audiences.
  • Ability to handle challenging conversations, manage objections, and deliver strategic insights.
  • Experience using AI to scale effectiveness through automation, research, solution design, or development is preferred.
  • Experience building strong R&D relationships and influencing outcomes without authority is preferred.

Benefits

  • Base salary range of $118,400 to $177,600 USD for U.S. locations.
  • Eligibility for annual cash bonus plan.
  • Variable compensation / OTE for sales and customer success roles.
  • Equity and sign-on payments may be included in total compensation.
  • Comprehensive health, welfare, and wellbeing benefits based on eligibility.
  • Up to 10% travel for onboarding, client or partner work, team meetings, and industry events.
  • Supportive accommodations and responsible AI-use guidance during the interview process.

Interested in this position?

Apply directly on the company website

Apply Now

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